Medequip Assistive Technology Ltd in Telford is hiring a Customer Services Operative to be the first point of contact for service users, families and health providers, ensuring correct products are delivered on time and with care.
You will manage calls, book delivery rounds for technicians, keep client records up to date and respond to emails within agreed timescales, maintaining empathy, calm under pressure and high service standards.
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Customer Experience Specialist – Assistive Technology in Telford employer: Medequip UK
Medequip is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and innovation thrive. As a Customer Service Advisor, you will benefit from comprehensive training, a generous benefits package including a pension scheme and healthcare support, and opportunities for career progression within a forward-thinking organisation dedicated to making a positive impact in the community. Located in a dynamic environment, Medequip fosters a sense of purpose and belonging, ensuring that every team member feels valued and empowered to excel in their role.
