Medequip Assistive Technology Ltd is seeking a proactive Senior Customer Services Operative in Ipswich. You will support the Customer Services Team Leader, handling calls, emails and complaints with empathy and accuracy to ensure a high standard of service.
Working 40 hours per week, you will manage deliveries, keep records up to date, and coordinate with technicians and service users to resolve issues promptly while maintaining a patient, professional demeanor.
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Senior Customer Services Lead – Care & Operations in Ipswich employer: Medequip UK
Medequip is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and innovation thrive. As a Customer Service Advisor, you will benefit from comprehensive training, a generous benefits package including a pension scheme and healthcare support, and opportunities for career progression within a forward-thinking organisation dedicated to making a positive impact in the community. Located in a dynamic environment, Medequip fosters a sense of purpose and belonging, ensuring that every team member feels valued and empowered to excel in their role.
