At a Glance
- Tasks: Be the go-to person for service users, coordinating deliveries and ensuring top-notch customer care.
- Company: Join Medequip Assistive Technology Ltd, a leader in patient-centred support.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Dynamic role with a focus on teamwork and patient satisfaction.
- Why this job: Make a real difference in people's lives while honing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 30000 - 32105 £ per year.
Medequip Assistive Technology Ltd in York is recruiting a Customer Services Coordinator to be the first point of contact for service users, families and health providers.
You will ensure correct products, condition and delivery in the agreed timeframe, delivering a high-quality customer experience at all times.
The role involves coordinating delivery rounds, handling calls and emails, and supporting technicians to balance workloads while upholding Medequip values and patient-centred care.
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Customer Services Coordinator: Care, Tech & Home Support employer: Medequip UK
Medequip is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and innovation thrive. As a Customer Service Advisor, you will benefit from comprehensive training, a generous benefits package including a pension scheme and healthcare support, and opportunities for career progression within a forward-thinking organisation dedicated to making a positive impact in the community. Located in a dynamic environment, Medequip fosters a sense of purpose and belonging, ensuring that every team member feels valued and empowered to excel in their role.
