Medequip Assistive Technology Ltd is seeking a Customer Services Coordinator in Woodford Green. You will be the first point of contact for service users, families and health providers, ensuring correct products are delivered and installed within the specified timeframe, with exceptional customer care.
You will manage calls, coordinate delivery rounds for Technicians, keep records updated, and escalate emergencies accurately, delivering empathetic, calm support under pressure.
#J-18808-Ljbffr
Customer Services Coordinator: Care, Scheduling & Support employer: Medequip UK
Medequip is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and innovation thrive. As a Customer Service Advisor, you will benefit from comprehensive training, a generous benefits package including a pension scheme and healthcare support, and opportunities for career progression within a forward-thinking organisation dedicated to making a positive impact in the community. Located in a dynamic environment, Medequip fosters a sense of purpose and belonging, ensuring that every team member feels valued and empowered to excel in their role.
