At a Glance
- Tasks: Lead digital transformation in care by implementing assistive technologies and supporting service users.
- Company: Join Medequip Connect, a forward-thinking care provider making a real difference.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Flexible working hours and opportunities for career growth in a dynamic field.
- Why this job: Empower vulnerable individuals to maintain independence through innovative technology solutions.
- Qualifications: Strong communication skills and experience with assistive technology are essential.
The predicted salary is between 36000 - 36000 £ per year.
Hours: 37.5 hours per week
Salary: £36,000 per annum
This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field! Join us as our new TEC Coordinator at Medequip Connect and let us empower you to truly make a difference.
Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred care. You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values and ways.
Who are Medequip Connect? Medequip Connect provide services to over 50,000 people nationwide with the objective of providing reassurance and support to older, disabled or vulnerable people allowing them to remain safely in their own home. We help people to maintain independence by providing Technology Enabled Care (TEC) and a range of associated equipment that gives them the confidence of knowing that assistance is available at any time, 24 hours a day. Our care technology services provide peace of mind to you, your family, and your friends.
About the role: We are seeking a motivated and innovative Technology Enabled Care (TEC) Coordinator to join our Medequip Connect team. This is an exciting opportunity to play a key role in delivering digital transformation within Adult Social Care and Health services. You will provide expert guidance on assistive technologies, supporting service users through person-centred assessments, installation, reviews, and ongoing support. You will also work closely with professionals and stakeholders to embed technology into care strategies and improve outcomes.
- Strategic: Identify and implement assistive technology solutions aligned with strategic TEC partnerships. Work collaboratively with Adult Social Care teams to embed technology into care planning. Support innovation and continuous improvement in TEC services to ensure future-ready solutions.
- Operational: Conduct holistic, needs-based TEC assessments and design tailored assistive technology packages. Deliver demonstrations and training to professionals and stakeholders. Provide technical advice and ongoing support to service users and their networks. Monitor, review, and analyse TEC packages to ensure effective outcomes. Maintain accurate records using internal systems for referrals, installations, and tracking. Support the rollout of TEC programmes across multiple regions. Promote digital and mobile-based assistive technologies (apps, tablets, web systems). Build strong relationships with stakeholders to support innovation and service delivery. Contribute to documentation, procedures, and best practices. Support awareness campaigns, events, and initiatives to increase service uptake. Ensure effective maintenance, troubleshooting, and escalation of TEC solutions. Produce performance reports, KPI data, and outcome evaluations. Deliver excellent customer care to maximise service user benefits.
- Financial & Risk Management: Assist in evaluating new technologies for commercial viability and compliance. Support cost-effective delivery of TEC solutions in collaboration with care teams.
- Administration: Maintain accurate and up-to-date records across internal systems. Produce reports aligned with organisational KPIs and service requirements. Support data management and reporting for TEC services.
Special Conditions: Occasional attendance at meetings outside normal working hours. Flexibility to work additional hours when required (overtime or TOIL provided). Regular travel to meetings and events (access to a suitable vehicle required). Flexibility to support colleagues and adjust working hours when needed.
About you: We empower people to be accountable for their actions and performance. We help people with empathy, courtesy, dignity and kindness. We show respect and are trusted by our colleagues, suppliers and customers. We believe in teamwork and are passionate about our work. We encourage innovation and the development of technology. We embrace change and seek to achieve excellence. We deliver cost effective, efficient and safe healthcare solutions.
Qualifications and experience required: Excellent communication skills with a person-centred approach. Strong organisational and prioritisation abilities. High level of IT proficiency, including Microsoft Office and database systems. Understanding of GDPR and data confidentiality. Experience with assistive technology, telecare, or digital care solutions. Knowledge of care assessment processes and care plan reviews.
Experience: Experience working collaboratively in a professional environment. Ability to work independently across a wide geographical area.
Qualifications: GCSEs, NVQ, or equivalent experience (essential).
Other Requirements: Willingness to work flexibly and attend meetings, events, and conferences as required. We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know. This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.
TEC Coordinator employer: Medequip co
Medequip Connect is an exceptional employer that prioritises employee development and innovation in the care sector. As a TEC Coordinator, you will be part of a supportive team dedicated to enhancing the lives of vulnerable individuals through technology-enabled care, with ample opportunities for professional growth and a culture that values empathy, teamwork, and excellence. Located in a dynamic environment, you will have the chance to make a meaningful impact while enjoying a flexible work schedule and comprehensive training programmes.
StudySmarter Expert Advice🤫
We think this is how you could land TEC Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Medequip Connect and understanding their values. Think about how your skills align with their mission of providing person-centred care and be ready to share examples from your experience.
✨Tip Number 3
Showcase your passion for technology in care! Be ready to discuss innovative ideas you have for implementing assistive technologies. This will demonstrate your commitment to improving outcomes for service users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Medequip Connect.
We think you need these skills to ace TEC Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with assistive technology and person-centred care. We want to see how your skills align with our mission at Medequip Connect!
Showcase Your Communication Skills:Since excellent communication is key for the TEC Coordinator role, use your application to demonstrate your ability to convey complex information clearly. Share examples of how you've successfully communicated with stakeholders in the past.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks effectively. In your application, mention specific instances where you’ve managed projects or assessments, showcasing your strong organisational abilities.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Medequip co
✨Know Your TEC Stuff
Make sure you brush up on your knowledge of assistive technologies and how they can improve care outcomes. Be ready to discuss specific examples of how you've used technology in previous roles or how you would implement it in this position.
✨Showcase Your People Skills
As a TEC Coordinator, you'll be working closely with service users and professionals alike. Prepare to share experiences where you've demonstrated excellent communication and empathy, especially in challenging situations. This will show that you align with Medequip's values.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like conducting a needs-based TEC assessment or dealing with a technical issue. Think through potential scenarios beforehand and outline your thought process to demonstrate your problem-solving skills.
✨Highlight Your Organisational Skills
With the need to maintain accurate records and manage multiple TEC packages, it's crucial to showcase your organisational abilities. Prepare examples of how you've successfully managed projects or tasks in the past, ensuring you highlight your attention to detail and prioritisation skills.
