Specials Engineer in Norfolk

This is an incredible opportunity to work for a forward‑thinking community equipment services provider, who will support you to be the best you can be in your chosen field! Join us as our new Specialist Engineer at Medequip Assistive Technology Ltd and let us empower you to truly make a difference. Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person‑centred support. You’ll be supported by an excellent team of professional and ever‑developing co‑workers who all identify and align with Medequip’s values.

About the role

• Assess, inspect, service, and repair equipment in accordance with company procedures and manufacturer specifications.
• Diagnose faults and identify appropriate repair solutions in a timely and efficient manner.
• Carry out preventative maintenance to minimise equipment downtime.
• Receive, process, update, and confirm work orders using computer‑based systems.
• Install, deliver, service, and repair equipment at customer premises.
• Maintain accurate service records, reports, and documentation.
• Ensure all work is completed safely and in compliance with relevant regulations and company policies.
• Provide professional and courteous customer support, answering technical queries where required.
• Work independently to manage assigned tasks and service visits.
• Collaborate effectively with colleagues and other departments to ensure efficient service delivery.
• Manage tools, equipment, and spare parts required for service and repair activities.

About you

• We keep our promises.
• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required

• Full, valid driving licence.
• Willingness to travel to customer sites as required; will have access to a company van.
• Ability to work safely and follow established procedures.
• Flexible and proactive approach to work.

We welcome applications from all sections of the community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it. We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.