Warehouse Specials Co - Ordinator in Newport

Hours: 40 hours per week

Salary: £25,522 per annum

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Warehouse Specials Coordinator at Medequip Assistive Technology Ltd and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support. You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.

Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.

About the role:

As the Warehouse Specials Coordinator for Medequip Assistive Technology Ltd you will be responsible for ensuring the quality control, management, and efficient reuse of all new and recycled special (non-standard) community equipment. You’ll help maximise reuse, ensure compliance with service specifications, and act as a central point of contact for prescribers, commissioners, manufacturers, and internal teams.

Your day-to-day responsibilities will include, but not be limited to:

• Liaise with the warehouse team to check new special equipment orders and ensure all parts are complete, following up with suppliers for any missing components.
• Photograph, template, and accurately upload non-stock equipment to the online catalogue with correct descriptions and categories.
• Maintain accurate stock control for all recycled special items and ensure correct storage locations.
• Work closely with prescribers and occupational therapists to advise on equipment options.
• Provide guidance, advice, and training to internal teams on non-standard equipment.
• Assess recycled specials to ensure they are fit for reuse and meet required standards before reissue.
• Manage repair processes for both new and recycled specials, checking warranties and available replacements.
• Inspect and prepare returned recycled items, ensuring they are clean, safe, and fit for purpose.
• Support with occasional deliveries and collections, including site visits.
• Adhere to company procedures for scrap and hazardous equipment disposal, maintaining full compliance with health and safety regulations.
• Uphold Medequip’s processes for stock accountability and maintain high standards of housekeeping in the warehouse.
• Conduct risk assessments and ensure all work is carried out safely and responsibly.

About you:

Above all, you will identify and align with our company values:

• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience:

• At least 1 year’s experience in a public, healthcare, or service-based role.
• Strong communication and customer service skills.
• IT literate and comfortable using digital devices.
• Excellent organisational skills and attention to detail.
• Ability to manage your workload and work unsupervised.
• Physically capable of manual handling and lifting (reasonable adjustments always considered).
• Team player with a positive attitude and problem-solving mindset.
• Experience in equipment management, warehousing, or assistive technology environments.

What we offer:

• 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays)
• Continued professional development, training and learning support and opportunities for career progression.
• Life assurance
• Cycle to work scheme
• Free eye test, provided by Specsavers
• Care First employee assistance program including free counselling.
• Access to Perkbox discount platform
• Free uniform
• Free DBS check

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.