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For Companies At a Glance
- Tasks: Service and maintain medical equipment, ensuring clients receive top-notch support.
- Company: Join Medequip, a leading provider of community equipment services in the UK.
- Benefits: Enjoy 29-33 days holiday, professional development, and a cycle to work scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in service or maintenance roles and a full driving licence required.
- Other info: Be part of a dynamic team that values empathy, teamwork, and innovation.
The predicted salary is between 27126 - 30200 £ per year.
Overview
Service Engineer – Newport
Hours: 40 hours per week
Salary: £27,126 per annum
On call allowance: 1 x £60 retainer fee for the week of on call plus £40 per each call out attended. (You will be on call approximately once in every 8 weeks once training is complete). Medequip vehicle and fuel card provided (for work hours only). Opportunity for monthly, quarterly performance rewards. Cycle to work scheme and company uniform.
This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field!
Join us as our new Service Engineer at Medequip Assistive Technology Ltd and let us empower you to truly make a difference. Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support. You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.
Who are Medequip?
Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.
About the role
As the Service Engineer for Medequip Assistive Technology Ltd you will be responsible for servicing, maintaining, and repairing equipment in service users’ homes and in house. Your day-to-day responsibilities will include, but are not limited to:
- At times, where necessary, delivering and collecting disability equipment to service users’ homes, hospitals, and health centres.
- Multiple service jobs daily, some of which can be heavy and may include beds and other large, heavy items of equipment.
- Providing polite, empathetic and client focused service, taking into account that clients.
- Undertake risk assessments.
- Using a weight rig to service and maintain hoists, which may involve some heavy lifting.
- Understanding and demonstrating the correct functionality and safe installation of items, identifying repair and replace and damaged or faulty stock.
- Adhering to timeslots and liaising with service users if this is not possible.
- Being on call on a rotational basis receiving enhanced allowance during this period.
About you
Above all, you will identify and align with our company values:
- We empower people to be accountable for their actions and performance.
- We help people with empathy, courtesy, dignity and kindness.
- We show respect and are trusted by our colleagues, suppliers and customers.
- We believe in teamwork and are passionate about our work.
- We encourage innovation and the development of technology.
- We embrace change and seek to achieve excellence.
- We deliver cost effective, efficient and safe healthcare solutions.
Qualifications and experience required
- Ideally 1 year or more experience in a similar role within public, healthcare or a service based industry.
- Must have a service or maintenance background.
- Must hold a full, in date driving license.
What we offer
- 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays).
- Continued professional development, training and learning support and opportunities for career progression.
- Van provided for travel to and from work.
- Life assurance.
- Cycle to work scheme.
- Care First employee assistance program including free counselling.
- Access to Perkbox discount platform.
- Free uniform.
- Free DBS check.
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.
Service Engineer in Newport employer: Medequip co
Contact Detail:
Medequip co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service engineering. Think about how you can showcase your experience and align it with Medequip's values of empathy and teamwork.
✨Tip Number 3
Don’t just wait for jobs to come to you! Actively apply through our website and keep an eye on new postings. The more applications you send out, the better your chances of landing that dream role.
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role at Medequip!
We think you need these skills to ace Service Engineer in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Service Engineer role. We want to see how your background aligns with what we do at Medequip, so don’t hold back on showcasing your service or maintenance experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and how you embody our values. We love seeing candidates who can connect their personal experiences to the role, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Medequip co
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to servicing and maintaining medical equipment. Familiarise yourself with common issues and solutions, as well as the specific equipment used by Medequip. This will show that you're not just interested in the role but also prepared to tackle the challenges head-on.
✨Show Empathy and Communication Skills
Since you'll be working closely with service users, it's crucial to demonstrate your ability to communicate effectively and empathetically. Prepare examples from your past experiences where you've provided excellent customer service or handled difficult situations with kindness and respect.
✨Align with Company Values
Medequip values teamwork, accountability, and innovation. Before the interview, think about how your personal values align with theirs. Be ready to discuss specific instances where you've embodied these values in your previous roles, showcasing your fit for the company culture.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're genuinely interested in the position and eager to contribute to the company's mission.
