Service Engineer (GELS) in Newport, Wales

This is an incredible opportunity to work for a forward‑thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Service Engineer at Medequip Assistive Technology Ltd and let us empower you to truly make a difference. Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person‑centred support. You’ll be supported by an excellent team of professional and ever‑developing co‑workers who all identify and align with Medequip’s values.

As the new Service Engineer for the Newport Depot, you will be responsible for covering the Gloucestershire area, reporting to the Newport Depot once every 2 weeks. The successful candidate must reside within Gloucestershire.

About the role

As the Service Engineer for Medequip Assistive Technology Ltd you will be responsible for servicing, maintaining, and repairing equipment in service users’ homes and in house. Your day‑to‑day responsibilities will include, but not be limited to:

• Delivering and collecting disability equipment to service users’ homes, hospitals, and health centres.
• Multiple service jobs daily, some of which can be heavy and may include beds and other large, heavy items of equipment.
• Providing polite, empathetic and client focused service.
• Undertaking risk assessments.
• Using a weight rig to service and maintain hoists, which may involve some heavy lifting.
• Understanding and demonstrating the correct functionality and safe installation of items, identifying repair and replace and damaged or faulty stock.
• Adhering to timeslots and liaising with service users if this is not possible.
• Being on call on a rotational basis receiving enhanced allowance during this period.

About you

Above all, you will identify and align with our company values:

• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required:

• Ideally 1 year or more experience in a similar role within public, healthcare or a service based industry.
• Must have a service or maintenance background.
• Must hold a full, in date driving license.

What we offer:

• 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays).
• Continued professional development, training and learning support and opportunities for career progression.
• Van provided for travel to and from work.
• Life assurance.
• Cycle to work scheme.
• Care First employee assistance program including free counselling.
• Access to Perkbox discount platform.
• Free uniform.
• Free DBS check.

We welcome applications from all sections of the community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know. This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.