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- Tasks: Be the friendly face of our service, managing customer queries and booking deliveries.
- Company: Join a leading community equipment services provider in Warwickshire.
- Benefits: Enjoy a competitive salary, generous holiday entitlement, and professional development opportunities.
- Why this job: Make a difference in people's lives while honing your customer service skills.
- Qualifications: Customer service experience and IT proficiency are essential.
- Other info: Join a supportive team in a rewarding and dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading community equipment services provider in Warwickshire is seeking a Customer Services Coordinator to manage the first point of contact for service users. This role involves liaising with customers, booking deliveries, and ensuring exceptional service.
Applicants should have customer service experience and be proficient in IT and Microsoft Office.
The position offers a competitive salary alongside professional development opportunities and generous holiday entitlement.
Customer Services & Delivery Coordinator employer: Medequip co
Contact Detail:
Medequip co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services & Delivery Coordinator
✨Tip Number 1
Make sure you know the company inside out! Research their services and values so you can show how your experience aligns with what they do. This will help you stand out when you chat with them.
✨Tip Number 2
Practice your communication skills! Since this role is all about liaising with customers, being able to express yourself clearly and confidently is key. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Don’t forget to showcase your IT skills! Brush up on Microsoft Office and any other relevant software. You might even want to mention specific tools you’ve used in past roles to demonstrate your proficiency.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Services & Delivery Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant IT skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services & Delivery Coordinator role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since this role involves liaising with customers, make sure your application reflects your strong communication skills. Whether it’s through clear writing or a friendly tone, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Medequip co
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you’ve handled difficult situations in the past and what strategies you used to ensure customer satisfaction.
✨Familiarise Yourself with the Company
Do a bit of research on the community equipment services provider. Understand their mission, values, and the specific services they offer. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Show Off Your IT Skills
Since proficiency in IT and Microsoft Office is key for this role, be prepared to discuss your experience with these tools. You might even want to mention specific software or systems you've used in previous roles to demonstrate your capability.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or opportunities for professional development. This shows you’re engaged and serious about the position.
