At a Glance
- Tasks: Coordinate student onboarding, manage operations, and support academic programmes in a dynamic environment.
- Company: Join an award-winning mentoring platform empowering international students to excel in medical education.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Remote role with potential travel to London and international locations.
- Why this job: Make a real difference in students' lives while enhancing your organisational and administrative skills.
- Qualifications: Strong organisational skills, digital confidence, and a passion for improving systems.
The predicted salary is between 25000 - 32000 £ per year.
Medefine Education Academy is an award-winning mentoring and education platform supporting international students aged 12–18 in gaining admission to top global medical schools. Operating across London, Dubai, Singapore, and Hong Kong, our team of doctors, scientists, and medical students empowers students through academic excellence, personalised mentoring, and future-focused guidance. We are now seeking a highly organised, proactive and digitally confident Operations Administrator (UK Based) to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple projects simultaneously, and is passionate about improving systems, student experience, and operational efficiency.
The successful candidate will work closely with the Senior Leadership Team, Education Operations Manager, Operations Lead, Teaching Fellows, and External Partners to ensure the smooth day-to-day administration and coordination of student onboarding, programme delivery, systems management, events, and client communications.
Details
- Location: Remote (UK based). Must be able to travel to London and possibly internationally, as required.
- Salary: £25,000 - £32,000
- Contract: Full Time. Permanent
Key Responsibilities
- Student Enrolment & Onboarding Administration
- Manage and respond to enquiries via WhatsApp, email, website, and CRM systems
- Support student enrolment processes from application through to onboarding
- Support the preparation of contracts, onboarding documentation, and payment communications
- Monitor onboarding workflows, payment schedules, and student records
- Ensure accurate setup of student portals (Moodle, Medify etc.) and access permissions
- Maintain accurate administrative records and student databases
- Operations & Systems Administration
- Maintain and update operational databases, dashboards, and CRM systems
- Support workflow automation and administrative process improvements
- Assist with the administration and maintenance of platforms such as ClickUp, Moodle, and Microsoft SharePoint
- Assist in producing operational reports and administrative insights for leadership teams
- Monitor data accuracy, payment tracking, and operational compliance
- Support troubleshooting and general systems administration tasks
- Assist in streamlining operational processes to improve efficiency and scalability
- Academic Programme Administration
- Coordinate scheduling of classes, mentoring sessions, internships, and tutorials
- Support curriculum updates and academic programme administration
- Monitor student progress tracking and maintain accurate programme records
- Assist with tutor recruitment administration and scheduling coordination
- Coordinate timetable changes and programme adjustments where required
- Support medical school application administration and progression tracking
- Student, Parent & Client Support
- Act as a key administrative contact for students, parents, tutors, and mentors
- Handle routine operational and administrative queries professionally and efficiently
- Support mentorship coordination and student engagement activities
- Assist with parent communications, reporting, and feedback collection
- Support student renewals, onboarding updates, and alumni engagement initiatives
- Ensure a high standard of customer service and professionalism at all times
- Events, Conferences & Internship Administration
- Support the administration and coordination of conferences, webinars, speaker programmes, and international events
- Assist with logistics, communications, safeguarding documentation, and scheduling for internships and research programmes
- Coordinate event administration including venues, speakers, travel arrangements, and operational planning
- Assist with stakeholder communication and conference preparation activities
- Team & Leadership Support
- Support operational managers with KPI monitoring and reporting
- Attend meetings, record actions, and monitor follow-up tasks
- Assist with cross-functional coordination across academic, mentoring, and partnerships teams
- Provide operational and administrative support during peak periods and staff absences
- Contribute ideas for continuous improvement and administrative efficiency
- Support with calendar management, where necessary
Operations Administrator in Chelmsford employer: Medefine Education
Medefine Education Academy is an exceptional employer that fosters a dynamic and supportive work culture, ideal for those passionate about education and student success. With a focus on professional growth, employees benefit from opportunities to collaborate with a diverse team of experts while contributing to meaningful projects that enhance the educational journey of international students. The remote working arrangement allows for flexibility, while the chance to travel to vibrant locations like London adds an exciting dimension to the role of Operations Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the education and operations sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to see that you’re genuinely interested in Medefine Education Academy and how you can contribute to improving student experiences.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple projects or improved systems in previous roles. We love hearing about your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Medefine Education Academy.
We think you need these skills to ace Operations Administrator in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Administrator role. Highlight your organisational skills, experience with student onboarding, and any relevant systems management expertise. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about improving student experiences and operational efficiency. Let us know how your background aligns with our mission at Medefine Education Academy.
Showcase Your Digital Confidence:Since this role requires digital savvy, mention any experience you have with CRM systems, databases, or platforms like ClickUp and Moodle. We love candidates who are comfortable navigating technology and can help us streamline processes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at Medefine Education
✨Know the Company Inside Out
Before your interview, take some time to research Medefine Education Academy. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple projects or improved systems. Be ready to discuss how you can bring that same level of organisation to their team.
✨Demonstrate Digital Confidence
Since the role requires digital proficiency, be prepared to talk about your experience with CRM systems, databases, and any relevant software like ClickUp or Moodle. If possible, mention specific instances where you’ve used these tools to enhance operational efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to their goals.
