IT Project and Change Manager in London

Join MSF UK in this exciting new role. The IT Project and Change Manager will support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology. Work closely with stakeholders across the organisation to ensure we deliver value from our investment in technology. Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation. Be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects. Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues. Work in a dynamic and agile IT team that will support you to be successful.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose: To lead the delivery of IT projects coupled with managing the impact of the changes. Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders. This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.

Requirements Knowledge, Skills and Experience:

• Proven change management skills that evidence a deep understanding of what is required to enable effective adoption of IT systems and tools.
• Demonstrable skills in working with other change teams to deliver project outcomes in complex stakeholder environments.
• Extensive experience in business partnering, with the ability to build relationships and influence stakeholders.
• Proven experience in IT systems project management, including planning, risk management, execution, and delivery.
• Strong business analysis skills, including requirements gathering, process mapping, and gap analysis.
• Broad experience of undertaking IT systems procurement that has delivered value for money and positive supplier relationships.
• Knowledge of project management methodologies (e.g., Agile, Waterfall).
• Proficiency in tools such as MS Project, Jira, Visio, and Excel.
• Understanding of IT systems, software development lifecycle (SDLC), and enterprise solutions.
• Professional certifications such as PMP, PRINCE2, CBAP, or ITIL.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.
• The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• Experience with enterprise systems such as ERP, CRM, or data analytics platforms.
• Familiarity with data governance and compliance standards.
• Experience of working in a large complex global organisation, either not-for-profit or commercial.

How to Apply: Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date (please do not send applications via email as they will not be considered). Incomplete applications will not be considered. We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

Recruitment timetable:

• Closing date for applications: 6 April 2026, 11.59pm (BMT)
• First round interviews: 15 April 2026 (via Microsoft Teams)
• Second round interviews: 22 April 2026 (In-Person)

Accessibility: We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know by contacting recruitment.UK@london.msf.org.

Diversity, Equity and Inclusion: We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Safeguarding: MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Right to work in the UK: Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

We look forward to receiving your application!