Major Donor Coordinator

We are seeking a Major Donor Coordinator to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will curate exemplary stewardship journeys, cultivate strong, lasting relationships with high-net-worth individuals and play a key role in achieving ambitious fundraising targets.

We’re looking for someone with exceptional communication skills, a proven track record in major donor relationship management or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our lifesaving mission.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in London office (Wednesdays/Thursdays)

Job Purpose: The Major Donor Coordinator is an integral part of the Philanthropy team, responsible for managing a large portfolio of individual major donor supporters. The Major Donor Coordinator provides excellent relationship management, creating first-class donor journeys for their portfolio based on donors’ individual motivations and interests. They will ensure stewardship plans are in place for their top tier of major donors, and that they meet any specific proposal/reporting requirements for the donors they manage. The primary aspect of the role is the management of a portfolio of major donors, ensuring their continued support of MSF, with a focus on delivering stable and increased income for MSF’s work.

Knowledge, Skills & Experience:

• Experience in relationship management, marketing or sales (preference for fundraising experience)
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
• Ability to collate and adapt MSF operational and programmatic information into donor friendly language, relevant for donor proposals and reports
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
• Ability to deal with people at all levels and from a wide range of backgrounds
• Accuracy and excellent attention to detail
• Proven organisational skills with experience of managing multiple tasks and prioritising effectively
• Experience of working in an office environment, maintaining effective administrative systems and procedures
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
• Fluency in written and spoken English
• Interest in international, humanitarian work
• Commitment to the aims and values of MSF
• Willingness to travel within the UK
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite
• The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer

Right to work in the UK: Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

HOW TO APPLY: Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date: 24 February 2026, 11.59pm (GMT). Incomplete applications will not be considered. We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found. We look forward to receiving your application!