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- Tasks: Coordinate patient and therapist schedules while managing communications and front desk duties.
- Company: AtMedCare Pediatric is dedicated to empowering children through personalised, one-on-one care.
- Benefits: Enjoy a full-time schedule, paid time off, healthcare benefits, and growth opportunities.
- Why this job: Join a passionate team transforming lives with high-quality care in a supportive environment.
- Qualifications: Bachelor's degree preferred; bilingual in Spanish and 2+ years in a medical office required.
- Other info: Participate in mentorship programs and quarterly employee reward raffles.
The predicted salary is between 30000 - 42000 £ per year.
AtMedCare Pediatric is dedicated to providing personalized, one-on-one care that empowers children to reach their full potential. Our mission is rooted in understanding each child's unique needs and creating tailored therapy plans to support their growth. By fostering strong partnerships with families and ensuring therapists have the resources they need, we prioritise meaningful, lasting outcomes for every child we serve.
As a Patient Scheduler, you will have the opportunity to be a part of transforming the lives of children and their families. We are passionate about delivering high-quality care through evidence-based interventions and fostering a supportive, collaborative environment for our clients, families, and staff.
Responsibilities:- Primarily responsible for coordinating patient and therapist schedules
- Develops and implements systems of organisation to assist in efficient scheduling of clients
- Contacts families for any applicable changes and confirmation of client schedules
- Answers, fields, and returns telephone calls, emails, and voicemail messages accordingly
- Acts as a liaison for call-ins and coordinates coverage and communication to appropriate staff
- Completes and ensures patient consent forms are signed prior to, or at the time of, initial evaluation
- Completes patient intakes and enters information in the system following set protocols
- Assists with duties of front desk responsibilities as needed to include but not limited to managing phones, collecting co-pays, checking patients in, etc.
- Bachelor's degree preferred
- Bilingual in Spanish required
- 2+ years of experience in a medical office setting preferred
- Must be able to handle high call volume
- Ability to work independently and with a team
- Be highly energetic, goal oriented, and self-motivated
- Demonstrate a highly professional and positive attitude
- Demonstrates strong organisational and time management abilities
- Knowledgeable in Microsoft Outlook, Word, TEAMS, and Excel programs
- Be able to read, write, and comprehend English
- Full Time Schedule: Monday-Friday 8:30am-5:00pm
- Paid Time off and Paid Holidays
- Comprehensive healthcare benefits: medical, dental, vision, short and long-term disability options
- 401k Plan
- Referral Bonus Program
- Positive and supportive work environment
- Quarterly Employee Reward Raffles
- Mentorship Program and Growth Opportunities
- Care Coach Available for personal and professional growth
Patient Scheduler employer: MedCare Pediatric Group, LP
Contact Detail:
MedCare Pediatric Group, LP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Scheduler
✨Tip Number 1
Familiarise yourself with the specific scheduling software used in medical offices. Being knowledgeable about these tools can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Highlight your bilingual skills in Spanish during networking opportunities. This is a key requirement for the role, and showcasing your ability to communicate effectively with diverse families can set you apart from other candidates.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed schedules or handled high call volumes in previous roles. Be ready to discuss these experiences in detail during your interview.
✨Tip Number 4
Research AtMedCare Pediatric's mission and values thoroughly. Understanding their commitment to personalised care will help you align your answers with their goals, showing that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Patient Scheduler
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Patient Scheduler position at AtMedCare Pediatric. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in a medical office setting, especially roles that involved scheduling or administrative tasks. Mention your bilingual skills in Spanish, as this is a requirement for the position.
Showcase Your Skills: Demonstrate your organisational and time management abilities in your application. Provide specific examples of how you've successfully managed schedules or handled high call volumes in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for working with children and families. Explain why you want to join AtMedCare Pediatric and how your values align with their mission of providing personalised care.
How to prepare for a job interview at MedCare Pediatric Group, LP
✨Show Your Organisational Skills
As a Patient Scheduler, you'll need to demonstrate your ability to manage multiple schedules efficiently. Be prepared to discuss specific examples of how you've organised appointments or managed time in previous roles.
✨Highlight Your Communication Skills
Since the role involves liaising with families and staff, it's crucial to showcase your communication abilities. Practice articulating your thoughts clearly and consider sharing experiences where effective communication made a difference.
✨Demonstrate Your Bilingual Skills
Being bilingual in Spanish is a requirement for this position. Make sure to highlight your language skills during the interview, and if possible, practice answering some questions in Spanish to show your fluency.
✨Prepare for High Call Volume Scenarios
The job entails handling a high volume of calls. Think of ways you’ve successfully managed busy periods in the past and be ready to discuss strategies you would use to stay calm and efficient under pressure.
