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For Companies At a Glance
- Tasks: Troubleshoot software issues and assist customers with their queries.
- Company: Leading software support company in Chandler's Ford, UK.
- Benefits: Opportunities for professional growth in a fast-paced environment.
- Why this job: Join us to make a real difference in customer support.
- Qualifications: Strong communication skills and experience with ERP systems like Priority and Sage.
- Other info: Dynamic role with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading software support company is seeking an application support technician in Chandler's Ford, UK. The role involves troubleshooting software and process issues, logging service calls, and assisting customers with their queries.
Ideal candidates will possess strong communication skills and experience with ERP systems like Priority and Sage. This dynamic position offers opportunities for professional growth within a fast-paced environment. Join us to make a difference in customer support.
ERP Support Technician — Priority & ERP Expertise employer: Medatech UK Ltd
Contact Detail:
Medatech UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Support Technician — Priority & ERP Expertise
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to ERP systems and customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled software issues or helped customers in the past. This will highlight your experience and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ERP Support Technician — Priority & ERP Expertise
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems like Priority and Sage. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support and how your communication skills can make a difference in our team. Keep it friendly and professional!
Showcase Problem-Solving Skills: Since the role involves troubleshooting software issues, share examples of how you've successfully resolved similar problems in the past. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Medatech UK Ltd
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially Priority and Sage. Be ready to discuss your experience with these platforms and how you've used them to troubleshoot issues in the past.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. Think of examples where you've successfully assisted customers or colleagues with their queries.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking through common software issues and how you would approach troubleshooting them step-by-step.
✨Demonstrate Your Passion for Customer Support
Let your enthusiasm for helping others shine through. Share stories that highlight your commitment to customer satisfaction and how you’ve gone the extra mile to resolve issues.
