At a Glance
- Tasks: Engage with top executives and drive new sales opportunities through innovative campaigns.
- Company: Join Medallia, a leader in Experience Management with a commitment to exceptional experiences.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Other info: Diverse and inclusive environment with a focus on career advancement.
- Why this job: Be part of a team that shapes how companies connect with their customers.
- Qualifications: Fluency in German and experience in sales or business development required.
The predicted salary is between 30000 - 40000 £ per year.
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together.
The Role
As a Sales Development Representative, you will be responsible for engaging with executives at some of the best companies in the world. You will build the foundation for Medallia’s future success by driving new sales opportunities through innovative campaigns and events.
Responsibilities
- Develop subject matter expertise in Customer Experience Management to best support and coach our customers and prospects (including, completing all training certifications provided by Medallia)
- Build key relationships and collaborate with field sales representatives on their respective territory accounts in the region to continuously generate new pipeline through account research, strategy, and outreach
- Establish rapport and build strong relationships with all levels of stakeholders, including senior executives (VPs, SVPs, EVPs)
- Research and understand the needs of our clients, prospects, and customers, and effectively communicate Medallia’s value proposition
- Own documentation with our prospects, including capturing use cases, lead scores, purchase timeframes, and next steps
- Prioritize opportunities and mobilize the appropriate internal resources to help accelerate our sales cycles
- Partner with Marketing on driving attendance to events, tradeshows, webinars, and conferences
- Generate, retain, and engage a high volume of new leads in a timely manner
- Manage and appropriately forecast your leads using Salesforce.com
Minimum Qualifications
- Fluency in German is required
- Experience in a client-facing role working in sales, business development, account manager or a related field
Preferred Qualifications
- 9+ months outbound prospecting experience
- Proficiency in an additional language such as Italian, Spanish, or French is a big plus
- Experience in a SaaS or IT company
- Strong written and oral communication
- Excited and passionate about learning customer experience management and discovering where customers are in their journey
- Ability to engage with customers and prospects at every level of the organization - from the frontline to the C-Suite
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal-opportunity workplace and is an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at.
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.
Sales Development Representative (German Speaking) employer: Medallia
Medallia is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. As a Sales Development Representative, you will benefit from comprehensive training and development opportunities, empowering you to excel in your role while engaging with top-tier clients. Located in a dynamic environment, Medallia values diversity and inclusivity, ensuring that every employee feels valued and has the chance to contribute to meaningful experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative (German Speaking)
✨Tip Number 1
Get to know Medallia inside out! Familiarise yourself with our Experience Management platform and the value it brings. This will help you engage confidently with potential clients and show them how we can make a difference.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, and conferences where you can meet key players in the field. Building relationships is crucial, so don’t be shy about introducing yourself and sharing your passion for customer experience.
✨Tip Number 3
Practice your pitch! Whether it's a casual chat or a formal meeting, being able to clearly communicate Medallia’s value proposition is key. Role-play with friends or colleagues to refine your approach and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Medallia team and contributing to our mission of creating extraordinary experiences.
We think you need these skills to ace Sales Development Representative (German Speaking)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're excited about customer experience management and how you can contribute to Medallia's mission.
Tailor Your CV:Make sure your CV is tailored to the Sales Development Representative role. Highlight relevant experience in sales or business development, especially any client-facing roles. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to communicate your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Medallia while you’re at it!
How to prepare for a job interview at Medallia
✨Know Your Stuff
Before the interview, dive deep into Customer Experience Management. Familiarise yourself with Medallia’s products and how they impact clients. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Build Rapport
Practice establishing rapport with different types of stakeholders. Think about how you would engage with senior executives versus frontline staff. Use role-playing with a friend to simulate these conversations and refine your approach.
✨Showcase Your Language Skills
Since fluency in German is a must, be prepared to demonstrate your language skills during the interview. You might even want to prepare a few key phrases or responses in German to impress your interviewers.
✨Prepare Questions
Have a list of insightful questions ready for your interviewers. Ask about their experiences with customer engagement or how they see the future of Customer Experience Management evolving. This shows that you’re not just interested in the job, but also in the company’s vision.
