At a Glance
- Tasks: Oversee safehouse operations and support survivors of modern slavery.
- Company: Join Medaille Trust, a leading provider in survivor support.
- Benefits: Flexible working hours, meaningful impact, and professional development opportunities.
- Other info: Be part of a dedicated team working 24/7 to combat modern slavery.
- Why this job: Make a real difference in the lives of vulnerable individuals.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
BASED IN THE SWINDON AREA
Want to make an application? Make sure your CV is up to date, then read the following job specs carefully before applying. This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. Your application will not be considered without an application form as we do not accept CVs. Interview date to be confirmed.
About the job
We are currently advertising for a Service Manager in the Swindon area. The role will involve supporting the Safehouse Project Manager in overseeing services for survivors of modern slavery and human trafficking. In the role you will:
- Oversee the day-to-day operations of the safehouse accommodation and services for potential victims of modern slavery and their dependents.
- Work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes. This also includes preparing the client for exit, repatriation and any other resettlement plans.
What we are looking for:
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents.
This service is open 24 hours a day, seven days a week which means you must be willing to work flexibly, including evenings, weekends and bank holidays. You will also be required to be part of an on-call rota and able to get to and from the project via public transport or your own car if it is necessary to attend the project whilst on call.
Interested? For full details and how to apply please visit Medaille Trust website.
Closing Date: Friday, 5th June 2026 at 10am
Interviews: TBC
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.
Service Manager - Swindon employer: Medaille Trust
Medaille Trust is an exceptional employer dedicated to making a meaningful impact in the lives of survivors of modern slavery and human trafficking. Located in Swindon, we offer a supportive work culture that values flexibility and teamwork, alongside opportunities for professional growth in a vital sector. Our commitment to employee development and the chance to contribute to a noble cause make us an attractive choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Swindon
✨Tip Number 1
Make sure you know the ins and outs of the role before applying. Familiarise yourself with the job description and the organisation's mission. This will help you tailor your application and show that you're genuinely interested in the position.
✨Tip Number 2
When filling out the Medaille Trust Application Form, be as detailed as possible. Highlight your relevant experience and skills, especially those related to working with vulnerable adults and knowledge of health and safety. We want to see how you can make a difference!
✨Tip Number 3
Don’t forget to showcase your communication and organisational skills. These are key for the Service Manager role. Use examples from your past experiences to demonstrate how you've successfully managed similar responsibilities.
✨Tip Number 4
Finally, keep an eye on the closing date and prepare for the interview. Research common interview questions for service management roles and think about how you would respond. We’re rooting for you to land this job!
We think you need these skills to ace Service Manager - Swindon
Some tips for your application 🫡
Get Your Application Form Right:Make sure to download the Medaille Trust Application Form from our website. This is super important because we don’t accept CVs, so your application won’t even be looked at without it!
Read the Job Specs Carefully:Before you fill out the application form, take a good look at the job specs. Understanding what we’re looking for will help you tailor your answers and show us you’re the right fit for the Service Manager role.
Show Off Your Skills:When filling out the application, highlight your experience with vulnerable adults and any relevant knowledge of Health & Safety and safeguarding. We want to see how your skills align with what we do at Medaille Trust!
Submit on Time!:Don’t forget that the closing date is Friday, 5th June 2026 at 10am. Make sure you get your application in before then, and remember to upload your completed form in the 'Other Document Upload' section!
How to prepare for a job interview at Medaille Trust
✨Know Your Stuff
Make sure you have a solid understanding of modern slavery and human trafficking. Familiarise yourself with the key issues, statistics, and the role of Medaille Trust. This will show your genuine interest in the position and help you answer questions confidently.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with vulnerable adults and your knowledge of health and safety protocols. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any previous experience where you had to adapt to changing schedules or work under pressure, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Safehouse Project and the team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the organisation aligns with your values and work style.
