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- Tasks: Lead digital enablement strategies and enhance clinical trial platforms for better healthcare delivery.
- Company: Join Medable, a pioneering tech company transforming clinical research and patient care.
- Benefits: Enjoy flexible remote work, competitive salary, stock options, and wellness programmes.
- Other info: Collaborative culture with opportunities for mentorship and professional growth.
- Why this job: Make a real impact in healthcare innovation and empower patients with cutting-edge technology.
- Qualifications: 10+ years in digital health or clinical research; strong leadership and communication skills required.
The predicted salary is between 100000 - 150000 £ per year.
Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences. Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
Responsibilities
- Support the execution of the digital enablement strategy for Study and Agent Studio platforms, contributing to solution validation, adoption, and optimization across assigned clinical studies.
- Implement structured enablement frameworks for training, onboarding, and adoption activities, ensuring consistent delivery across customer engagements.
- Lead day-to-day customer interactions focused on digital readiness, platform adoption, and value realization, escalating complex issues to senior leadership as needed.
- Support the Agentic AI program by coordinating implementation activities, tracking progress against milestones, and ensuring alignment with value and quality objectives.
- Communicate product releases and digital capabilities to customers and internal stakeholders, clearly translating features into operational impact and user benefits.
- Collaborate with Product, Engineering, Clinical, Regulatory, and Training teams to support enablement-ready releases and surface usability or compliance feedback.
- Contribute to product feedback loops by surfacing customer insights related to usability, explainability, and compliance requirements for AI-enabled solutions.
- Support regulatory, validation, and quality activities for AI-enabled and agentic systems in GxP environments, working within established frameworks.
- Mentor junior team members and subject-matter experts, fostering a high-performance and collaborative team culture.
- Serve as an operational point of contact for digital adoption challenges, resolving issues and coordinating escalations where required.
- Other duties as assigned.
Experience
- 10+ years of experience in digital health, life sciences technology, SaaS, or clinical research, or a combination of education and experience.
- Demonstrated experience in digital enablement, technology adoption, or supporting digital transformation initiatives.
- Hands-on experience with eCOA, digital endpoints, or clinical trial technology platforms.
- Exposure to AI-enabled, automated, or agentic systems, preferably in regulated or GxP environments.
- Experience in customer-facing roles supporting enterprise or global clients in a technology or clinical context.
Skills
- Working knowledge of digital enablement practices, adoption frameworks, and change management principles.
- Understanding of clinical trial processes, regulatory requirements, and digital validation in GxP environments.
- Familiarity with software development lifecycles, release management, and agile methodologies.
- Ability to communicate digital and AI concepts clearly to clinical, operational, and technical stakeholders.
- Strong organizational and project coordination skills with the ability to manage multiple workstreams simultaneously.
- Collaborative approach with demonstrated ability to work cross-functionally and drive tasks to completion.
Education, Certifications, Licenses
- Bachelor’s degree in Life Sciences, Business Administration, Computer Science, or a related field required.
- Master’s degree, MBA, or advanced scientific degree preferred.
Travel Requirements
As required to attend meetings, conferences, and customer engagements.
At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members.
Flexible Work
Remote from the start, we believe in a flexible employee experience.
Compensation
Competitive base salaries, annual performance-based bonus, stock options for employees, aligning personal achievements to Medable's success.
Health and Wellness
Health and insurance coverage, wellness program (Mental, Physical and Financial).
Recognition
Peer-to-peer recognition program, celebrating achievements and milestones.
Community Involvement
Volunteer time off to support causes you care about.
Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.
Director, Digital Enablement & Solutions employer: Medable UK Limited
Contact Detail:
Medable UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Digital Enablement & Solutions
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to see how you fit into our mission of accelerating medical cures!
✨Tip Number 3
Showcase your skills through real-life examples. We love hearing about your past experiences and how they relate to digital enablement and solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves from us.
We think you need these skills to ace Director, Digital Enablement & Solutions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Digital Enablement & Solutions role. Highlight your experience in digital health and technology adoption, as well as any relevant projects that align with our mission at Medable.
Showcase Your Skills: We want to see your skills in action! Use specific examples to demonstrate your knowledge of digital enablement practices and change management principles. This will help us understand how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it's necessary, and make sure your passion for driving innovation in healthcare shines through. We love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Medable!
How to prepare for a job interview at Medable UK Limited
✨Know the Mission
Before your interview, dive deep into Medable's mission to get effective therapies to patients faster. Understand how their cloud-based platform works and think about how your experience in digital health and clinical research can contribute to this goal.
✨Showcase Your Experience
Prepare specific examples from your 10+ years in digital health or SaaS that highlight your success in digital enablement and technology adoption. Be ready to discuss how you've led customer interactions and resolved challenges in previous roles.
✨Communicate Clearly
Practice explaining complex digital and AI concepts in simple terms. Since you'll be communicating with various stakeholders, being able to translate technical features into operational benefits is crucial. Think of examples where you’ve done this effectively.
✨Emphasise Collaboration
Medable values a collaborative approach, so be prepared to discuss how you've worked cross-functionally in the past. Share stories that demonstrate your ability to mentor others and foster a high-performance team culture.