At a Glance
- Tasks: Lead digital enablement strategies and support innovative healthcare solutions.
- Company: Join Medable, a pioneering company transforming clinical trials and healthcare delivery.
- Benefits: Enjoy competitive salary, remote work, wellness programs, and stock options.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in healthcare by driving digital transformation and innovation.
- Qualifications: 10+ years in digital health or clinical research; strong communication and project management skills.
The predicted salary is between 36000 - 60000 € per year.
Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences. Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
1. Responsibilities
- Support the execution of the digital enablement strategy for Study and Agent Studio platforms, contributing to solution validation, adoption, and optimization across assigned clinical studies.
- Implement structured enablement frameworks for training, onboarding, and adoption activities, ensuring consistent delivery across customer engagements.
- Lead day-to-day customer interactions focused on digital readiness, platform adoption, and value realization, escalating complex issues to senior leadership as needed.
- Support the Agentic AI program by coordinating implementation activities, tracking progress against milestones, and ensuring alignment with value and quality objectives.
- Communicate product releases and digital capabilities to customers and internal stakeholders, clearly translating features into operational impact and user benefits.
- Collaborate with Product, Engineering, Clinical, Regulatory, and Training teams to support enablement-ready releases and surface usability or compliance feedback.
- Contribute to product feedback loops by surfacing customer insights related to usability, explainability, and compliance requirements for AI-enabled solutions.
- Support regulatory, validation, and quality activities for AI-enabled and agentic systems in GxP environments, working within established frameworks.
- Mentor junior team members and subject-matter experts, fostering a high-performance and collaborative team culture.
- Serve as an operational point of contact for digital adoption challenges, resolving issues and coordinating escalations where required.
- Other duties as assigned.
2. Experience
- 10+ years of experience in digital health, life sciences technology, SaaS, or clinical research, or a combination of education and experience.
- Demonstrated experience in digital enablement, technology adoption, or supporting digital transformation initiatives.
- Hands-on experience with eCOA, digital endpoints, or clinical trial technology platforms.
- Exposure to AI-enabled, automated, or agentic systems, preferably in regulated or GxP environments.
- Experience in customer-facing roles supporting enterprise or global clients in a technology or clinical context.
3. Skills
- Working knowledge of digital enablement practices, adoption frameworks, and change management principles.
- Understanding of clinical trial processes, regulatory requirements, and digital validation in GxP environments.
- Familiarity with software development lifecycles, release management, and agile methodologies.
- Ability to communicate digital and AI concepts clearly to clinical, operational, and technical stakeholders.
- Strong organizational and project coordination skills with the ability to manage multiple workstreams simultaneously.
- Collaborative approach with demonstrated ability to work cross-functionally and drive tasks to completion.
4. Education, Certifications, Licenses
- Bachelor’s degree in Life Sciences, Business Administration, Computer Science, or a related field required.
- Master’s degree, MBA, or advanced scientific degree preferred.
5. Travel Requirements
As required to attend meetings, conferences, and customer engagements.
At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members.
Flexible Work
Remote from the start, we believe in a flexible employee experience.
Compensation
- Competitive base salaries
- Annual performance-based bonus
- Stock options for employees, aligning personal achievements to Medable's success
Health and Wellness
- Health and insurance coverage
- Wellness program (Mental, Physical and Financial)
Recognition
- Peer-to-peer recognition program, celebrating achievements and milestones
Community Involvement
- Volunteer time off to support causes you care about
Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.
Director, Digital Enablement & Solutions employer: Medable, Inc.
At Medable, we pride ourselves on being an exceptional employer, offering a flexible remote work environment that empowers our team members to thrive both personally and professionally. With competitive compensation packages, comprehensive health and wellness benefits, and a strong focus on employee recognition and community involvement, we foster a collaborative culture that encourages growth and innovation in the digital health space. Join us in our mission to accelerate medical discovery and make a meaningful impact on healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Digital Enablement & Solutions
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who truly gets their mission and values.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Director, Digital Enablement & Solutions
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in digital health and technology adoption. We want to see how your skills align with our mission at Medable!
Showcase Your Experience:Don’t just list your past roles; explain how your experience in clinical research or SaaS has prepared you for this position. We love seeing concrete examples of your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your qualifications and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Medable, Inc.
✨Know Your Digital Enablement Stuff
Make sure you brush up on digital enablement practices and frameworks. Be ready to discuss how you've implemented these in past roles, especially in clinical or SaaS environments. This will show that you understand the core responsibilities of the Director role.
✨Showcase Your Collaborative Spirit
This role requires a lot of cross-functional collaboration. Prepare examples of how you've worked with different teams, like Product, Engineering, and Clinical, to drive projects forward. Highlight your ability to communicate complex concepts clearly to various stakeholders.
✨Be Ready for Customer-Facing Scenarios
Since you'll be leading customer interactions, think of specific instances where you've successfully managed client relationships or resolved issues. Demonstrating your experience in customer-facing roles will be crucial to show you're the right fit for this position.
✨Prepare for AI and Compliance Discussions
Given the focus on AI-enabled solutions and regulatory requirements, brush up on your knowledge of these areas. Be prepared to discuss how you've navigated compliance in previous roles and how you can contribute to the Agentic AI program.
