At a Glance
- Tasks: Manage high-profile residential contracts and ensure top-notch service delivery.
- Company: Artic Building Services, a leader in Facilities Management across London.
- Benefits: 25 days holiday, sickness scheme, pension enrolment, and wellbeing support.
- Other info: Opportunity for career growth in a supportive and diverse environment.
- Why this job: Join a dynamic team and make a real impact in the facilities management sector.
- Qualifications: Experience in HVAC and Electrical work, strong communication, and organisational skills.
The predicted salary is between 50000 - 65000 £ per year.
About Artic Building Services
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
Location: Central London
Hours: Monday to Friday, 8am to 5pm
Start Date: TBC
Duration: Permanent
Reporting To: Business Unit Head
Artic Building Services Ltd is an established and recognised leader within the M&E and Facilities Management sector. With a solid foundation of varied blue-chip clients in both commercial and public sectors, the role involves high profile acute contracts taking overall contractual, operational and financial responsibility.
Skills Required
- Ability to accurately estimate HVAC and Electrical work.
- Proven history of delivering robust performance and KPI reporting to clients.
- Proven track record of managing account P&L for multiple contracts.
- Ability to lead and foster a positive working environment.
- Solid organisational and time management skills.
- Strong attention to detail.
- Strong written and oral communication skills.
- Strong work ethic – results driven.
- Ability to multi-task job responsibilities.
- Computer skills including MS Word, Excel, CAFM – training provided.
- Experience working within a challenging Service + Maintenance environment, field and/or office.
- Commercially astute, self-starter.
- Ability to meet and exceed required performance and commercial targets with support from Department Management.
- Demonstrate consistent excellent standards of due diligence.
- Adaptable to a variety of works and contract demands.
- Adept at providing solutions to client needs and maximizing sales opportunities.
- Industry or HVAC experience & qualifications – advantage.
- Able to prioritise and multi-task to a high level while meeting strict deadlines.
- Support all projects, service and maintenance matters for required clients.
Job Duties
- Ensure assigned contracts meet the existing/needed operational and technical standard of service delivery across all works on site.
- Ensure safe delivery of all works on site, adhering to H&S protocols, escalating queries or incidents promptly.
- Operate contracts in accordance with company procedures, operational and financial processes, client contract KPIs and work instructions.
- Manage and report budget and expenditure.
- Maintain up-to-date records and compliance data on site and in the back office to required standards.
- Operate within financial budget constraints, providing cost-effective services.
- Overall responsibility for process and site conduct on contracts, escalating issues to Department Management.
- Develop operating procedures and policies to achieve best practices.
- Meet all key performance and management indicators within the contract and company.
- Develop client relationships to ensure contract retention and future opportunities.
- Provide detailed quotes on contract plant/services with full scope and cost breakdown.
- Conduct quality assurance inspections on a predetermined amount of all works delivered and record them.
- Review weekly core Company CAFM reports and ensure they remain within expected parameters.
- Attend monthly contract review meetings and produce reports for review with Head of Dept./Contract Managers.
- Provide technical and admin support to the client and Artic support staff.
Health and Safety
As a member of the team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others, following all guidance and instructions given in this respect. This list of duties is not exclusive or exhaustive; the post holder will undertake tasks reasonably expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they accurately represent the post.
Benefits
- Holiday allowance 25 days plus bank holidays.
- Sickness scheme.
- Pension enrolment after 3 months service.
- Wellbeing 360.
Equal Opportunity
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability.
Contact
Michele Pointer will answer your questions.
Email:
Residential Contracts Manager in London employer: Mecsia
Artic Building Services is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee wellbeing and professional growth, we provide comprehensive benefits including 25 days of holiday, a sickness scheme, and pension enrolment after three months. Our commitment to fostering a positive workplace culture ensures that our Residential Contracts Managers thrive while managing high-profile contracts and developing valuable client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Contracts Manager in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Mecsia, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Residential Contracts Manager at Mecsia.
We think you need these skills to ace Residential Contracts Manager in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Mecsia
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
