Dynamic Service Desk Coordinator (Fire & Security) in Loanhead

Dynamic Service Desk Coordinator (Fire & Security) in Loanhead

Loanhead Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Mecsia

At a Glance

  • Tasks: Assist in the daily operations of the Service Department and provide proactive customer service.
  • Company: FMS Fire and Security Ltd, a dynamic company based in Loanhead, Scotland.
  • Benefits: Full training provided, opportunities for growth, and a fast-paced work environment.
  • Other info: Great opportunity to grow in a thriving industry with a focus on client satisfaction.
  • Why this job: Join a team where you can make a difference and develop your skills in a supportive setting.
  • Qualifications: No prior experience needed; just a passion for customer service and teamwork.

The predicted salary is between 25000 - 30000 Β£ per year.

FMS Fire and Security Ltd in Loanhead, Scotland is looking for a Service Desk Administrator to assist in the day-to-day running of the Service Department.

We will provide full training on our Management Software Systems as well as other portals and systems.

The role emphasizes proactive customer service, client reporting, and ensuring SLA and KPI targets are met, with opportunities to grow in a fast-paced environment.

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Dynamic Service Desk Coordinator (Fire & Security) in Loanhead employer: Mecsia

Artic Building Services Ltd is an excellent employer, offering a supportive work culture that values collaboration and communication. Located in Dartford, employees benefit from a competitive benefits package, including generous holiday allowances and a robust pension plan, alongside ample opportunities for professional growth within the M&E and FM operations sector.

Mecsia

Contact Details:

Mecsia Recruitment Team

We think you need these skills to ace Dynamic Service Desk Coordinator (Fire & Security) in Loanhead

Customer Service
Client Reporting
SLA Management
KPI Monitoring
Proactive Communication
Time Management
Problem-Solving Skills