About Artic Building Services
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
Business Unit Head - Education UCL
London
About Artic Building Services
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
Job Description
Job Title: Business Unit Head – Education
Location: London
Reporting to: Operations Director / Managing Director
Purpose of the Role
The Business Unit Head will spearhead the strategic and operational leadership of Hard FM services across a portfolio of education sector contracts. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.
Key Responsibilities
- Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
- Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
- Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
- Develop, monitor, and report on KPIs and SLAs for multiple educational institutions
- Manage financial performance: budget control, forecasting, cost-saving initiatives
- Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
- Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
- Oversee planned preventative maintenance (PPM) programs and reactive works delivery
- Lead on mobilisation and transition of new contracts when applicable
Skills & Experience
- Proven leadership experience in FM.
- Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
- Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
- Excellent financial acumen and contract management skills
- Strategic thinker with ability to lead multi-disciplinary teams
- Exceptional stakeholder management and communication abilities
- Familiarity with CAFM systems and industry best practices
Qualifications
- Degree or equivalent experience in Facilities Management, Engineering, or a related field
- IOSH / NEBOSH certification (preferred)
- Membership of a relevant professional body (e.g. BIFM, CIBSE)
What Success Looks Like
- Efficient, compliant, and sustainable operations across all sites
- High levels of client satisfaction and contract retention
- Empowered and high-performing teams
- Continuous innovation and process improvement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability
What We Offer
- Holiday Allowance 25 days plus bank holidays.
- Sickness Scheme
- Family Friendly Pay
- Life Assurance
- 360 Wellbeing App - 24/7 access to GP appointments
- Death in Service Insurance
- Scottish widow pension
- Fertility Treatment Support Leave
- Paid Maternity Leave
- Paid Paternity Leave
- Gym & fitness discounts and other lifestyle discounts
- Employee refer-a-friend scheme
- Employee Recognition Scheme
Need more info? Michelle will answer your questions.
Michelle.Pointer@Articbuildingservices.com
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Business Unit Head – Education UCL employer: Mecsia
Artic Building Services is an excellent employer, offering a dynamic work environment at our Dartford head office where innovation and collaboration thrive. We prioritise employee growth through continuous training and development opportunities, while our supportive culture fosters long-term relationships and teamwork across departments. Join us to be part of a company that values your contributions and is committed to making a meaningful impact in the healthcare sector.
