At a Glance
- Tasks: Provide 24/7 support and troubleshooting for Cisco Catalyst networks.
- Company: Join a dynamic telecoms company in Birmingham with a collaborative culture.
- Benefits: Competitive pay, flexible shifts, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Be part of a critical team ensuring network reliability and performance.
- Qualifications: Experience with Cisco Catalyst switches and strong networking skills required.
The predicted salary is between 45000 - 50000 £ per year.
Location: Birmingham, West Midlands, B10 0HQ (Small Heath).
Type: Temporary Contract (Full‐time). Hours: 8‐hour shifts, 24/7/365 operational environment (days, nights, weekends & bank holidays).
Overview
mecscomms is recruiting experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to provide 24x7 operational support and incident management for critical network infrastructure.
Purpose
Provide 24x7 operational support, monitoring, incident management and technical troubleshooting across Cisco Catalyst switching technologies (3850, 9300, 9500) to ensure maximum network availability, performance and service reliability.
Key Skills
- Cisco Catalyst (3850, 9300, 9500)
- Layer 2 & Layer 3 networking (OSPF, BGP, VLAN, STP, QoS)
- Network monitoring & alerting tools
- Incident and fault management systems
- Shift‐based NOC / TAC / NMC operations (24x7)
- CCNA / CCNP Enterprise certification (desirable)
Technology Stack
- Cisco Catalyst 3850 / 9300 / 9500
- Cisco IOS / IOS‐XE
- Layer 2 & Layer 3 networking
- OSPF / BGP routing
- VLANs / STP / QoS
- Network monitoring & alerting tools
- Incident & fault management systems
- Network performance monitoring
- Configuration management & backup
- WAN / LAN infrastructure
Core Activities
- Provide 24x7 operational network support in a high‐availability environment
- Configure, manage and troubleshoot Cisco Catalyst network infrastructure
- Monitor network performance and respond to incidents proactively
- Support fault isolation, escalation and service restoration activities
- Maintain accurate operational documentation and shift handovers
- Collaborate within a shift‐based Network Operations Centre environment
- Ensure service continuity across critical infrastructure
Responsibilities
- Configure, support and troubleshoot Cisco Catalyst switches (3850, 9300, 9500)
- Perform proactive network monitoring and incident response in a 24/7 environment
- Act as the primary technical escalation point during operational shift coverage
- Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
- Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
- Escalate complex incidents efficiently with clear stakeholder communication
- Complete accurate shift handovers and operational reporting
- Maintain network diagrams, configuration backups and operational documentation
- Support continuous improvement and operational optimisation initiatives
Deliverables
- High network availability and operational uptime
- Rapid incident response and fault resolution
- Accurate operational documentation and reporting
- Stable and optimised Cisco network performance
- Effective 24x7 service continuity support
Working Environment
- High‐availability Network Operations Centre (NOC)
- 24x7 shift‐based operations
- Fast‐paced telecoms and enterprise network environment
- Collaborative operational support teams
- Critical infrastructure support programme
Candidate Profile – Essential
- Strong Cisco Catalyst switching experience
- Hands‐on support of Catalyst 3850, 9300 and/or 9500 platforms
- Experience within a NOC, TAC or 24x7 operational support environment
- Strong Layer 2 / Layer 3 networking capability
- OSPF, BGP, VLAN, STP and QoS troubleshooting experience
- Network monitoring and incident management expertise
- Excellent fault‐finding and troubleshooting capability
- Strong communication and shift handover skills
- Ability to work effectively within shift rotation patterns including nights and weekends
Candidate Profile – Desirable
- CCNA or CCNP Enterprise certification
- Telecoms or service provider network experience
- Experience supporting enterprise‐scale environments
- Exposure to high‐availability or mission‐critical infrastructure
- Experience with network performance optimisation
Key Traits
- Calm under pressure during critical incidents
- Strong analytical and troubleshooting mindset
- Proactive and operationally focused
- Excellent team collaboration and communication skills
- Strong attention to detail and service quality
- Customer and service‐oriented approach
Cisco Catalyst NOC Engineer (Birmingham) in West Bromwich employer: @mecscomms
At MECS Comms, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Birmingham that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values teamwork and excellence in service delivery. Join us to be part of a dedicated team that ensures critical network infrastructure operates seamlessly, while enjoying the benefits of a flexible shift pattern and a focus on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Catalyst NOC Engineer (Birmingham) in West Bromwich
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We think you need these skills to ace Cisco Catalyst NOC Engineer (Birmingham) in West Bromwich
Some tips for your application 🫡
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How to prepare for a job interview at @mecscomms
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✨Brush Up on Relevant Technologies
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