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- Tasks: Coordinate telecom projects, manage orders, and ensure timely delivery for customers.
- Company: Global telecom carrier with a focus on innovation and teamwork.
- Benefits: Competitive pay, remote work flexibility, and opportunities for professional growth.
- Other info: Fully remote role with a supportive environment and career advancement potential.
- Why this job: Join a dynamic team and make an impact in the fast-paced telecom industry.
- Qualifications: Experience in project coordination or order management within tech or telecom sectors.
The predicted salary is between 35000 - 40000 £ per year.
Telecoms Project Coordinator / Order Management Analyst – UK (Remote) Contract position (24‑month rolling). Based in the UK and fully remote. Hours: Monday – Friday, 09:00 – 17:30. Start date: ASAP. Gross rate: £17.50 per hour, umbrella pay, inside IR35. Security clearance: BPSS & SC level (eligibility & consent required).
Role: Project coordinator, order management, provisioning and change control in a global telecoms carrier.
Key Responsibilities- Dedicate management of the order queue across all Data & Voice teams.
- Coordinating delivery teams to schedule orders & change requests.
- Scheduling resources to ensure timely delivery of customer orders.
- Ensure partners receive confirmation of resources within SLAs.
- Raise customer orders on provisioning order management system.
- Progress orders through delivery process, utilising Vodafone, BT & Openreach workflow systems.
- Understand order management processes and deal with OLOs and external delivery teams.
- Manage order queue and generate work‑in‑progress reports.
- Communicate updates & progress reports with customers.
- Support delivery & completion of departmental quality assurance targets.
- Assist IP Data Provisioning Managers with resource & order planning.
- Provide administrative support to engineering teams for voice & data products.
- Coordinate prioritisation & management of critical issues.
- Provide service delivery management input for customer review meetings.
The ideal candidate has experience in change management, order management, provisioning, enablement, administration, or service delivery project coordination within the tech/telecoms/carrier/ISP environment.
Key Skills & Attributes- Office support & administration skills.
- Project coordination or sales support experience.
- Service delivery management; progressing orders through delivery process.
- Familiarity with Vodafone, BT, Openreach or other order management workflow systems.
- Experience dealing with OLOs and external delivery teams.
- Order management and analysis.
- Proactive communication and excellent documentation drafting.
- Stakeholder & customer relationship management.
- Computer literate: Microsoft Office (email, Word, Excel).
- Experience with database, reporting, CRM or workflow systems.
- Administration experience in IT, Technology, Telecoms, Internet or similar.
- Familiarity with Agile, ITIL or similar methodologies.
Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator. Technologies include Cisco, ADSL, Ethernet, Leased Lines, IP Networking, MPLS etc.
Project Administration Coordinator in Newbury employer: @mecscomms
Contact Detail:
@mecscomms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Administration Coordinator in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry and let them know you're on the hunt for a Project Administration Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of order management systems and change control processes. Be ready to discuss your experience with Vodafone, BT, or Openreach workflows, as this will show you're the right fit for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills in project coordination and service delivery management. Tailor your approach to each application to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect candidate for the Project Administration Coordinator position.
We think you need these skills to ace Project Administration Coordinator in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Administration Coordinator role. Highlight your experience in order management and project coordination, especially within the telecoms sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the key responsibilities listed in the job description. We love a good story!
Show Off Your Communication Skills: Since this role involves a lot of communication with customers and teams, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at @mecscomms
✨Know Your Order Management Systems
Familiarise yourself with the order management systems mentioned in the job description, like Vodafone, BT, and Openreach. Being able to discuss your experience or knowledge of these systems will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Project Administration Coordinator, you'll need to communicate updates and progress reports effectively. Prepare examples of how you've successfully managed stakeholder relationships or communicated complex information clearly in past roles.
✨Demonstrate Proactive Problem-Solving
Think of specific instances where you’ve had to manage critical issues or changes in project delivery. Highlight your proactive approach to resolving problems and ensuring timely delivery, as this is crucial for the role.
✨Brush Up on Agile and ITIL Methodologies
Since familiarity with Agile and ITIL is beneficial, do some quick research or refresh your knowledge on these methodologies. Be ready to discuss how you've applied them in previous roles or how they can be relevant to the position.