At a Glance
- Tasks: Provide 24/7 support and troubleshooting for Cisco network infrastructure.
- Company: Join a leading telecoms company in a fast-paced NOC environment.
- Benefits: Gain hands-on experience with cutting-edge technology and develop your skills.
- Other info: Dynamic shift-based role with opportunities for growth and learning.
- Why this job: Be part of a critical team ensuring network reliability and performance.
- Qualifications: Experience with Cisco Catalyst switches and strong networking skills required.
The predicted salary is between 35000 - 45000 £ per year.
Location: Glasgow, Scotland, G2 4JR
Type: Temporary Contract
Hours: 8‑hour shifts, 24 x 7 x 365 (days, nights, weekends, bank holidays)
Overview
Recruiting experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a high‑availability 24x7 operational environment.
Purpose
Provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability.
Technology Stack
- Cisco Catalyst 3850 / 9300 / 9500
- Cisco IOS / IOS‑XE
- Layer 2 & Layer 3 Networking
- OSPF / BGP Routing
- VLANs / STP / QoS
- Network Monitoring & Alerting Tools
- Incident & Fault Management Systems
- Network Performance Monitoring
- Configuration Management & Backup
- WAN / LAN Infrastructure
Core Activities
- Provide 24x7 operational network support within a high‑availability environment
- Configure, manage and troubleshoot Cisco Catalyst network infrastructure
- Monitor network performance and respond to incidents proactively
- Support fault isolation, escalation and service restoration activities
- Maintain accurate operational documentation and shift handovers
- Work collaboratively within a shift‑based Network Operations Centre environment
- Ensure service continuity across critical infrastructure
Responsibilities
- Configure, support and troubleshoot Cisco Catalyst switches including Catalyst 3850, 9300 and 9500 series
- Perform proactive network monitoring and incident response within a 24/7 operational environment
- Act as the primary technical escalation point during operational shift coverage
- Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
- Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
- Escalate complex incidents efficiently whilst maintaining clear stakeholder communication
- Complete accurate shift handovers and operational reporting
- Maintain network diagrams, configuration backups and operational documentation
- Support continuous improvement and operational optimisation initiatives
Deliverables
- High network availability and operational uptime
- Rapid incident response and fault resolution
- Accurate operational documentation and reporting
- Stable and optimised Cisco network performance
- Effective 24x7 service continuity support
Working Environment
- High‑availability Network Operations Centre (NOC)
- 24x7 Shift‑Based Operations
- Fast‑paced telecoms and enterprise network environment
- Collaborative operational support teams
- Critical infrastructure support programme
Candidate Profile
Essential:
- Strong Cisco Catalyst switching experience
- Hands‑on support of Catalyst 3850, 9300 and/or 9500 platforms
- Experience within a NOC, TAC or 24x7 operational support environment
- Strong Layer 2 / Layer 3 networking capability
- OSPF, BGP, VLAN, STP and QoS troubleshooting experience
- Network monitoring and incident management expertise
- Excellent fault‑finding and troubleshooting capability
- Strong communication and shift handover skills
- Ability to work effectively within shift rotation patterns including nights and weekends
Desirable:
- CCNA or CCNP Enterprise certification
- Telecoms or service provider network experience
- Experience supporting enterprise‑scale environments
- Exposure to high‑availability or mission‑critical infrastructure
- Experience with network performance optimisation
Key Traits
- Calm under pressure during critical incidents
- Strong analytical and troubleshooting mindset
- Proactive and operationally focused
- Excellent team collaboration and communication skills
- Strong attention to detail and service quality
- Customer and service‑oriented approach
For more information or a list of current vacancies, please visit mecscomms.co.uk
Cisco Catalyst NOC Engineer in Glasgow employer: @mecscomms
Join a dynamic team as a Cisco Catalyst NOC Engineer in Glasgow, where you will play a crucial role in maintaining high-availability network operations. Our collaborative work culture fosters continuous learning and professional growth, offering opportunities to enhance your technical skills in a fast-paced environment. With 24/7 operational support, we prioritise employee well-being and provide a supportive atmosphere that values teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Catalyst NOC Engineer in Glasgow
✨Tip Number 1
Network with industry professionals! Join online forums or local meetups related to Cisco technologies. Engaging with others in the field can lead to job opportunities that aren't advertised.
✨Tip Number 2
Prepare for technical interviews by brushing up on your Cisco Catalyst knowledge. Practice troubleshooting scenarios and be ready to discuss your hands-on experience with the Catalyst 3850, 9300, and 9500 platforms.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've handled incidents in a NOC environment, focusing on your calmness under pressure and effective communication.
✨Tip Number 4
Don't forget to apply through our website! We regularly update our listings, and applying directly can give you an edge. Plus, it shows you're proactive and genuinely interested in joining our team.
We think you need these skills to ace Cisco Catalyst NOC Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Cisco Catalyst switches, especially the 3850, 9300, and 9500 models. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on support experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the NOC Engineer role. Mention your experience in a 24/7 operational environment and how you handle incidents under pressure – we love a proactive approach!
Show Off Your Technical Skills:When filling out your application, make sure to list your technical skills clearly. Highlight your knowledge of OSPF, BGP, VLANs, STP, and QoS troubleshooting. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at @mecscomms
✨Know Your Cisco Gear
Make sure you brush up on your knowledge of the Cisco Catalyst 3850, 9300, and 9500 series. Be ready to discuss your hands-on experience with these platforms, as well as any specific configurations or troubleshooting scenarios you've encountered.
✨Master the Networking Fundamentals
Get comfortable with Layer 2 and Layer 3 networking concepts, especially OSPF, BGP, VLANs, STP, and QoS. Prepare to explain how you've applied these in real-world situations, as this will show your depth of understanding and practical skills.
✨Showcase Your Incident Management Skills
Since the role involves 24/7 operational support, be ready to share examples of how you've handled incidents in a high-pressure environment. Highlight your approach to fault isolation, escalation, and communication during critical situations.
✨Communicate Clearly and Collaboratively
Effective communication is key in a shift-based NOC environment. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you ensure smooth shift handovers and maintain accurate operational documentation.
