Telecoms Systems & Application Engineer (OSS, Cramer, Inventory, Automation) We are recruiting for an experienced contract Telecoms OSS & Application Support Engineer to support and enhance business‑critical telecoms Operational Support Systems (OSS), network inventory platforms and automated network configuration applications. Hybrid working – Newbury, Berkshire, RG14 2FN & remote, home based Role Type: Temporary, Contract, Full‑Time | Start Date: ASAP | Duration: 12 months+ | Pay Rate: Negotiable, IR35 compliant. Security & background screening required – eligible for BPSS and SC‑level screening. Role Purpose: Support, maintain and enhance critical telecoms production systems, applications and infrastructure while ensuring operational stability, service availability, security compliance and successful delivery of system changes across operational environments. Core Responsibilities * Support and maintain business‑critical telecoms OSS platforms and production applications. * Administer and support internally developed telecoms operational support systems used for network inventory management and automated network configuration. * Support integrations between OSS platforms and Cramer inventory environments. * Monitor system performance, availability and operational health. * Troubleshoot and resolve production incidents, service issues and application faults. * Support application deployments, configuration changes and production releases. * Develop and maintain automation scripts using Shell Scripting, Python, Java and HTML. * Analyse application logs, system alerts and performance metrics. * Support network automation workflows and operational scripting activities. * Support Cramer database environments and associated administration activities. * Assist with network inventory integrity, reconciliation and data quality activities. * Support operational users of network inventory, provisioning and fulfilment systems. * Implement approved production changes in accordance with change management processes. * Perform root cause analysis and implement preventative solutions. * Produce technical documentation, support records and operational procedures. Deliverables * Stable and secure OSS and production environments. * Successful application support and incident resolution. * Reliable network inventory and provisioning platforms. * Effective system monitoring and operational support. * Automated operational processes and scripting solutions. * Successful delivery of production changes and upgrades. * Accurate technical documentation. * Improved operational efficiency and service availability. Candidate Profile Essential Requirements * Production Support and Application Support experience. * Experience supporting OSS, network inventory, service fulfilment, provisioning or network automation platforms. * Linux Systems Administration. * Shell Scripting. * Python scripting and automation. * System Monitoring and Incident Management. * Root Cause Analysis. * Database Administration experience. * Troubleshooting complex technical issues. * Experience in telecoms systems, network operations or operational support environments. * Experience supporting business‑critical operational systems. * Change and Release Management. * Technical documentation and reporting. Desirable Requirements * Cramer Inventory Management. * Network Inventory Management Systems. * OSS/BSS Platforms. * Network Provisioning Platforms. * Service Fulfilment Systems. * Network Automation Tools. * Netcracker. * Inventory Reconciliation. * Telecoms Asset Management. * Fixed Network Operations. * Mobile Network Operations. * Cisco Networking. * Nokia Transmission. * Microwave Networks. * CCNA. * ITIL Foundation. * Linux Administration Certification. * Database Administration Certification. * Telecoms Industry Certifications. Key Traits * Strong troubleshooting and fault‑resolution capability. * Highly analytical and detail‑oriented. * Proactive and self‑motivated. * Strong communication and stakeholder engagement skills. * Calm under pressure within operational environments. * Quality and service focused. * Continuous improvement mindset. * Passion for technology, automation and operational excellence. Technology Stack * Linux Administration * Shell Scripting * Python * Java * HTML * Cramer Database * Database Administration * Telecoms OSS Platforms * Network Inventory Systems * Service Fulfilment Systems * Network Provisioning Platforms * Network Configuration Automation * Telecoms Operational Support Systems * Cisco Networking * Nokia Transmission * Microwave Networks * Enterprise IP Networking * Network Operations * Incident Management * Change Management * Production Support * Application Support * System Monitoring * Root Cause Analysis #J-18808-Ljbffr
