At a Glance
- Tasks: Provide 24/7 network support and troubleshoot Cisco Catalyst infrastructure.
- Company: Join a leading telecoms company focused on innovation and collaboration.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with shift work, perfect for tech enthusiasts.
- Why this job: Be part of a dynamic team ensuring network stability and performance.
- Qualifications: Experience with Cisco Catalyst switches and strong networking skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: Glasgow, Scotland, G2 4JR
Type: Temporary Contract
Hours: 8-Hour Shifts | 24 x 7 x 365 Operational Environment (Days, Nights, Weekends & Bank Holidays)
Overview:
@mecscomms is recruiting for experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a high-availability 24x7 operational environment. This is an excellent opportunity for experienced Network Operations Centre (NOC), TAC or Network Monitoring Centre (NMC) professionals with strong Cisco Catalyst switching expertise to join a fast-paced operational support environment focused on network stability, fault resolution and service continuity.
Successful candidates will possess strong operational networking capability, proven experience within shift-based support environments and deep technical expertise across Cisco Catalyst switching technologies including Catalyst 3850, Catalyst 9300 and Catalyst 9500 platforms.
Purpose:
To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability.
Technology Stack:
- Cisco Catalyst 3850 / 9300 / 9500
- Cisco IOS / IOS-XE
- Layer 2 & Layer 3 Networking
- OSPF / BGP Routing
- VLANs / STP / QoS
- Network Monitoring & Alerting Tools
- Incident & Fault Management Systems
- Network Performance Monitoring
- Configuration Management & Backup
- WAN / LAN Infrastructure
Core Activity:
- Provide 24x7 operational network support within a high-availability environment
- Configure, manage and troubleshoot Cisco Catalyst network infrastructure
- Monitor network performance and respond to incidents proactively
- Support fault isolation, escalation and service restoration activities
- Maintain accurate operational documentation and shift handovers
- Work collaboratively within a shift-based Network Operations Centre environment
- Ensure service continuity across critical infrastructure
Responsibilities:
- Configure, support and troubleshoot Cisco Catalyst switches including Catalyst 3850, 9300 and 9500 series
- Perform proactive network monitoring and incident response within a 24/7 operational environment
- Act as the primary technical escalation point during operational shift coverage
- Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
- Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
- Escalate complex incidents efficiently whilst maintaining clear stakeholder communication
- Complete accurate shift handovers and operational reporting
- Maintain network diagrams, configuration backups and operational documentation
- Support continuous improvement and operational optimisation initiatives
Deliverables:
- High network availability and operational uptime
- Rapid incident response and fault resolution
- Accurate operational documentation and reporting
- Stable and optimised Cisco network performance
- Effective 24x7 service continuity support
Working Environment:
- High-availability Network Operations Centre (NOC)
- 24x7 Shift-Based Operations
- Fast-paced telecoms and enterprise network environment
- Collaborative operational support teams
- Critical infrastructure support programme
Candidate Profile:
Candidates should possess strong hands-on experience operating within a Network Operations Centre (NOC), TAC or similar operational support environment. You will be technically strong, operationally focused and capable of performing effectively within a high-pressure shift-based support function. Your experience is likely to include some of the following:
Essential:
- Strong Cisco Catalyst switching experience
- Hands-on support of Catalyst 3850, 9300 and/or 9500 platforms
- Experience within a NOC, TAC or 24x7 operational support environment
- Strong Layer 2 / Layer 3 networking capability
- OSPF, BGP, VLAN, STP and QoS troubleshooting experience
- Network monitoring and incident management expertise
- Excellent fault-finding and troubleshooting capability
- Strong communication and shift handover skills
- Ability to work effectively within shift rotation patterns including nights and weekends
Desirable:
- CCNA or CCNP Enterprise certification
- Telecoms or service provider network experience
- Experience supporting enterprise-scale environments
- Exposure to high-availability or mission-critical infrastructure
- Experience with network performance optimisation
Key Traits:
- Calm under pressure during critical incidents
- Strong analytical and troubleshooting mindset
- Proactive and operationally focused
- Excellent team collaboration and communication skills
- Strong attention to detail and service quality
- Customer and service-oriented approach
Cisco Catalyst NOC Engineer in Paisley employer: MECS Communications Ltd
@mecscomms is an exceptional employer, offering a dynamic work environment in Glasgow that prioritises employee growth and development within the fast-paced telecoms sector. With 24/7 operational support, employees benefit from comprehensive training opportunities, collaborative team culture, and the chance to work with cutting-edge Cisco technologies, ensuring a rewarding career path for NOC Engineers dedicated to network stability and service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Catalyst NOC Engineer in Paisley
✨Tip Number 1
Network, network, network! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just chat with people on LinkedIn. You never know who might have a lead on that perfect Cisco Catalyst NOC Engineer role.
✨Tip Number 2
Practice your technical skills! Set up a home lab if you can, or use simulators to brush up on your Cisco Catalyst knowledge. Being able to demonstrate your hands-on experience with the 3850, 9300, and 9500 during interviews will definitely give you an edge.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've had to troubleshoot network issues or manage incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be a perfect fit for you. Plus, applying directly can sometimes get you noticed faster than through other channels.
We think you need these skills to ace Cisco Catalyst NOC Engineer in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Cisco Catalyst switches and any relevant NOC or TAC roles. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Cisco Catalyst NOC Engineer role. Share specific examples of your troubleshooting skills and operational experience to grab our attention.
Show Off Your Technical Skills:When filling out your application, make sure to mention your hands-on experience with Cisco 9300, 9500, and 3850 platforms. We love seeing candidates who can demonstrate their technical prowess in Layer 2 and Layer 3 networking!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MECS Communications Ltd
✨Know Your Cisco Gear
Make sure you brush up on your knowledge of Cisco Catalyst switches, especially the 3850, 9300, and 9500 models. Be ready to discuss your hands-on experience with these devices, as well as any troubleshooting you've done with Layer 2 and Layer 3 networking.
✨Master the Networking Protocols
Familiarise yourself with OSPF, BGP, VLANs, STP, and QoS. Prepare to explain how you've used these protocols in past roles, and be ready to tackle any technical questions related to them during the interview.
✨Show Your Incident Management Skills
Since this role involves 24/7 operational support, highlight your experience with network monitoring and incident management. Share specific examples of how you've responded to incidents and maintained service continuity in a high-pressure environment.
✨Communicate Clearly
Effective communication is key, especially during shift handovers. Practice explaining complex technical issues in simple terms, and be prepared to discuss how you ensure clear communication with your team and stakeholders during critical incidents.
