At a Glance
- Tasks: Provide 24/7 network support and troubleshoot Cisco Catalyst infrastructure.
- Company: Join a dynamic telecoms company focused on innovation and collaboration.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Be part of a critical team ensuring network stability and performance.
- Qualifications: Experience with Cisco Catalyst switches and strong networking skills required.
The predicted salary is between 30000 - 40000 € per year.
Key Skills:
- Cisco Catalyst
- Cisco 9300
- Cisco 9500
- Cisco 3850
- Network Operations Centre (NOC)
- TAC
- NMC
- Layer 2
- Layer 3
- OSPF
- BGP
- VLAN
- STP
- QoS
- CCNA
- CCNP
- Network Monitoring
- Incident Management
- Shift Operations
- 24x7 Support
Location: Glasgow, Scotland, G2 4JR
Type: Temporary Contract
Hours: 8-Hour Shifts | 24 x 7 x 365 Operational Environment (Days, Nights, Weekends & Bank Holidays)
Overview:
@mecscomms is recruiting for experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a high-availability 24x7 operational environment. This is an excellent opportunity for experienced Network Operations Centre (NOC), TAC or Network Monitoring Centre (NMC) professionals with strong Cisco Catalyst switching expertise to join a fast-paced operational support environment focused on network stability, fault resolution and service continuity.
Purpose:
To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability.
Technology Stack:
- Cisco Catalyst 3850 / 9300 / 9500
- Cisco IOS / IOS-XE
- Layer 2 & Layer 3 Networking
- OSPF / BGP Routing
- VLANs / STP / QoS
- Network Monitoring & Alerting Tools
- Incident & Fault Management Systems
- Network Performance Monitoring
- Configuration Management & Backup
- WAN / LAN Infrastructure
Core Activity:
- Provide 24x7 operational network support within a high-availability environment
- Configure, manage and troubleshoot Cisco Catalyst network infrastructure
- Monitor network performance and respond to incidents proactively
- Support fault isolation, escalation and service restoration activities
- Maintain accurate operational documentation and shift handovers
- Work collaboratively within a shift-based Network Operations Centre environment
- Ensure service continuity across critical infrastructure
Responsibilities:
- Configure, support and troubleshoot Cisco Catalyst switches including Catalyst 3850, 9300 and 9500 series
- Perform proactive network monitoring and incident response within a 24/7 operational environment
- Act as the primary technical escalation point during operational shift coverage
- Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
- Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
- Escalate complex incidents efficiently whilst maintaining clear stakeholder communication
- Complete accurate shift handovers and operational reporting
- Maintain network diagrams, configuration backups and operational documentation
- Support continuous improvement and operational optimisation initiatives
Deliverables:
- High network availability and operational uptime
- Rapid incident response and fault resolution
- Accurate operational documentation and reporting
- Stable and optimised Cisco network performance
- Effective 24x7 service continuity support
Working Environment:
- High-availability Network Operations Centre (NOC)
- 24x7 Shift-Based Operations
- Fast-paced telecoms and enterprise network environment
- Collaborative operational support teams
- Critical infrastructure support programme
Candidate Profile:
Candidates should possess strong hands-on experience operating within a Network Operations Centre (NOC), TAC or similar operational support environment. You will be technically strong, operationally focused and capable of performing effectively within a high-pressure shift-based support function. Your experience is likely to include some of the following:
Essential:
- Strong Cisco Catalyst switching experience
- Hands-on support of Catalyst 3850, 9300 and/or 9500 platforms
- Experience within a NOC, TAC or 24x7 operational support environment
- Strong Layer 2 / Layer 3 networking capability
- OSPF, BGP, VLAN, STP and QoS troubleshooting experience
- Network monitoring and incident management expertise
- Excellent fault-finding and troubleshooting capability
- Strong communication and shift handover skills
- Ability to work effectively within shift rotation patterns including nights and weekends
Desirable:
- CCNA or CCNP Enterprise certification
- Telecoms or service provider network experience
- Experience supporting enterprise-scale environments
- Exposure to high-availability or mission-critical infrastructure
- Experience with network performance optimisation
Key Traits:
- Calm under pressure during critical incidents
- Strong analytical and troubleshooting mindset
- Proactive and operationally focused
- Excellent team collaboration and communication skills
- Strong attention to detail and service quality
- Customer and service-oriented approach
Locations
Cisco Catalyst NOC Engineer in Glasgow, Scotland employer: MECS Communications Ltd
@mecscomms is an exceptional employer, offering a dynamic work environment in Glasgow that prioritises employee growth and development within the fast-paced telecoms sector. With a strong focus on collaboration and operational excellence, employees benefit from comprehensive training opportunities, competitive shift allowances, and a supportive culture that values teamwork and innovation, making it an ideal place for those seeking meaningful and rewarding careers in network operations.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Catalyst NOC Engineer in Glasgow, Scotland
✨Tip Number 1
Network, network, network! Get in touch with folks in the industry, especially those who work at @mecscomms or similar companies. Attend meetups or online webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your Cisco Catalyst knowledge and troubleshooting skills. Be ready to discuss your hands-on experience with the 3850, 9300, and 9500 models, as well as your approach to incident management.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled network issues in high-pressure situations, especially in a NOC environment. This will demonstrate your ability to thrive in a 24x7 operational setting.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to contribute to network stability and service continuity.
We think you need these skills to ace Cisco Catalyst NOC Engineer in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Cisco Catalyst switches and any relevant NOC or TAC roles. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Cisco Catalyst NOC Engineer role. Share specific examples of your troubleshooting skills and operational experience that align with our needs.
Showcase Your Technical Skills:Be sure to mention your hands-on experience with Cisco 9300, 9500, and 3850 platforms. We love seeing candidates who can demonstrate their knowledge of OSPF, BGP, VLANs, and other key technologies in their application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at MECS Communications Ltd
✨Know Your Cisco Gear
Make sure you brush up on your knowledge of Cisco Catalyst switches, especially the 3850, 9300, and 9500 models. Be ready to discuss your hands-on experience with these devices and how you've tackled issues in a NOC environment.
✨Master the Networking Fundamentals
Get comfortable with Layer 2 and Layer 3 concepts, including OSPF, BGP, VLANs, STP, and QoS. Prepare to explain how you've used these protocols in real-world scenarios, as this will show your depth of understanding.
✨Showcase Your Incident Management Skills
Be prepared to share specific examples of how you've managed incidents in a 24/7 operational environment. Highlight your approach to fault isolation and escalation, as well as how you maintain clear communication during critical situations.
✨Demonstrate Team Collaboration
Since you'll be working in a shift-based team, it's crucial to convey your ability to collaborate effectively. Share experiences where teamwork was key to resolving issues or improving network performance, and emphasise your strong communication skills.
