At a Glance
- Tasks: Provide 24/7 network support and troubleshoot Cisco Catalyst infrastructure.
- Company: Join a dynamic telecoms company focused on innovation and collaboration.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with shift work and excellent career advancement potential.
- Why this job: Be part of a critical team ensuring network stability and performance.
- Qualifications: Experience with Cisco Catalyst and strong networking skills required.
The predicted salary is between 35000 - 45000 € per year.
Location: Small Heath, Birmingham, West Midlands, B10 0HQ
Type: Temporary Contract
Hours: 8-Hour Shifts | 24 x 7 x 365 Operational Environment (Days, Nights, Weekends & Bank Holidays)
Overview:
@mecscomms is recruiting for experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a high-availability 24x7 operational environment. This is an excellent opportunity for experienced Network Operations Centre (NOC), TAC or Network Monitoring Centre (NMC) professionals with strong Cisco Catalyst switching expertise to join a fast-paced operational support environment focused on network stability, fault resolution and service continuity.
Successful candidates will possess strong operational networking capability, proven experience within shift-based support environments and deep technical expertise across Cisco Catalyst switching technologies including Catalyst 3850, Catalyst 9300 and Catalyst 9500 platforms.
Purpose:
To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability.
Technology Stack:
- Cisco Catalyst 3850 / 9300 / 9500
- Cisco IOS / IOS-XE
- Layer 2 & Layer 3 Networking
- OSPF / BGP Routing
- VLANs / STP / QoS
- Network Monitoring & Alerting Tools
- Incident & Fault Management Systems
- Network Performance Monitoring
- Configuration Management & Backup
- WAN / LAN Infrastructure
Core Activity:
- Provide 24x7 operational network support within a high-availability environment
- Configure, manage and troubleshoot Cisco Catalyst network infrastructure
- Monitor network performance and respond to incidents proactively
- Support fault isolation, escalation and service restoration activities
- Maintain accurate operational documentation and shift handovers
- Work collaboratively within a shift-based Network Operations Centre environment
- Ensure service continuity across critical infrastructure
Responsibilities:
- Configure, support and troubleshoot Cisco Catalyst switches including Catalyst 3850, 9300 and 9500 series
- Perform proactive network monitoring and incident response within a 24/7 operational environment
- Act as the primary technical escalation point during operational shift coverage
- Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
- Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
- Escalate complex incidents efficiently whilst maintaining clear stakeholder communication
- Complete accurate shift handovers and operational reporting
- Maintain network diagrams, configuration backups and operational documentation
- Support continuous improvement and operational optimisation initiatives
Deliverables:
- High network availability and operational uptime
- Rapid incident response and fault resolution
- Accurate operational documentation and reporting
- Stable and optimised Cisco network performance
- Effective 24x7 service continuity support
Working Environment:
- High-availability Network Operations Centre (NOC)
- 24x7 Shift-Based Operations
- Fast-paced telecoms and enterprise network environment
- Collaborative operational support teams
- Critical infrastructure support programme
Candidate Profile:
Candidates should possess strong hands-on experience operating within a Network Operations Centre (NOC), TAC or similar operational support environment. You will be technically strong, operationally focused and capable of performing effectively within a high-pressure shift-based support function. Your experience is likely to include some of the following:
Essential:
- Strong Cisco Catalyst switching experience
- Hands-on support of Catalyst 3850, 9300 and/or 9500 platforms
- Experience within a NOC, TAC or 24x7 operational support environment
- Strong Layer 2 / Layer 3 networking capability
- OSPF, BGP, VLAN, STP and QoS troubleshooting experience
- Network monitoring and incident management expertise
- Excellent fault-finding and troubleshooting capability
- Strong communication and shift handover skills
- Ability to work effectively within shift rotation patterns including nights and weekends
Desirable:
- CCNA or CCNP Enterprise certification
- Telecoms or service provider network experience
- Experience supporting enterprise-scale environments
- Exposure to high-availability or mission-critical infrastructure
- Experience with network performance optimisation
Key Traits:
- Calm under pressure during critical incidents
- Strong analytical and troubleshooting mindset
- Proactive and operationally focused
- Excellent team collaboration and communication skills
- Strong attention to detail and service quality
- Customer and service-oriented approach
Cisco Catalyst NOC Engineer in Birmingham employer: MECS Communications Ltd
At @mecscomms, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Birmingham that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values teamwork and excellence in service delivery. Join us as a Cisco Catalyst NOC Engineer and be part of a dedicated team ensuring critical network infrastructure operates at peak performance, all while enjoying the benefits of a 24x7 operational setting that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Catalyst NOC Engineer in Birmingham
✨Tip Number 1
Network, network, network! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just chat with people on LinkedIn. You never know who might have a lead on that perfect Cisco Catalyst NOC Engineer role.
✨Tip Number 2
Practice your interview skills! Mock interviews can be a game changer. Grab a mate or use online resources to simulate the interview experience. Focus on those technical questions related to Cisco Catalyst and incident management to really shine.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio of projects or experiences, make sure to highlight them during interviews. Talk about your hands-on experience with Cisco 9300 or 9500 switches and how you tackled real-world networking challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that Cisco Catalyst NOC Engineer job!
We think you need these skills to ace Cisco Catalyst NOC Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Cisco Catalyst switches and any relevant NOC or TAC roles. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Cisco Catalyst NOC Engineer role. Share specific examples of your troubleshooting skills and operational experience to grab our attention.
Showcase Your Technical Skills:Be sure to list your technical skills clearly, especially those related to Layer 2/Layer 3 networking, OSPF, BGP, VLANs, and QoS. We love seeing candidates who can demonstrate their hands-on experience with the technologies we use!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at MECS Communications Ltd
✨Know Your Cisco Gear
Make sure you brush up on your knowledge of Cisco Catalyst switches, especially the 3850, 9300, and 9500 models. Be ready to discuss your hands-on experience with these devices and how you've configured or troubleshot them in past roles.
✨Master Networking Protocols
Familiarise yourself with key networking protocols like OSPF, BGP, VLAN, STP, and QoS. Prepare to explain how you've used these in real-world scenarios, as this will show your depth of understanding and practical application.
✨Show Your Shift Readiness
Since this role involves 24x7 shift operations, be prepared to discuss your experience working in similar environments. Highlight your ability to stay calm under pressure and how you manage incident response during critical situations.
✨Communicate Clearly
Effective communication is crucial in a NOC environment. Practice explaining technical concepts in simple terms, and be ready to demonstrate your shift handover skills. This will show that you can work collaboratively and keep everyone informed.
