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- Tasks: Lead a dynamic team to create unforgettable customer experiences and motivate your colleagues.
- Company: Join Mecca, where fun meets exceptional service in a vibrant environment.
- Benefits: Earn £13.06/hour, enjoy paid breaks, and access amazing employee discounts.
- Why this job: Be a key player in delivering fantastic experiences while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
- Other info: Flexible hours, funded training, and a stylish new uniform await you!
The predicted salary is between 11 - 15 £ per hour.
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment. Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Job Details
- Competitive Salary - £13.06 / hour
- Real contracts from 8 to 35 hours – no zero-hour contracts!
- Paid breaks
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
- Funded Apprenticeships and training for career development
- Uniform provided - Fantastic new design just launched in 2024
Responsibilities
- Lead from the front, supporting and motivating the team to deliver exceptional service and ensure a fantastic customer experience
- Manage shifts and build strong relationships with colleagues to create a welcoming and energetic environment
- Put the customer at the centre of all activities and empower the team to deliver great results in a fun, rewarding workplace
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
Additional Information
Must be able to work evenings and weekends
Team Leader in Wrexham employer: Mecca
Contact Detail:
Mecca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Wrexham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their energetic environment.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you put customers first and created a fun workplace. Be ready to share these examples during your chat!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A great outfit can boost your confidence and show that you’re serious about the role. Plus, it’s a chance to showcase your personality!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Team Leader role!
We think you need these skills to ace Team Leader in Wrexham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and inspired your team in the past, so share specific examples that showcase your ability to lead from the front.
Customer-Centric Approach: Remember, putting the customer at the centre of everything we do is key! In your application, emphasise your customer-first mindset and any experiences where you’ve gone above and beyond to ensure a fantastic customer experience.
Be Organised and Proactive: In a fast-paced environment, being organised is crucial. Use your application to demonstrate how you manage your time and tasks effectively. Share any strategies or tools you use to stay on top of things, as this will show us you're ready for the challenge!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mecca
✨Show Your Leadership Skills
Make sure to highlight your leadership experience during the interview. Share specific examples of how you've motivated a team or resolved conflicts, as this will demonstrate your ability to lead from the front and create a positive environment.
✨Emphasise Customer-Centric Mindset
Since the role focuses on putting the customer at the centre, be prepared to discuss how you’ve previously prioritised customer satisfaction. Think of instances where you went above and beyond to ensure a fantastic experience for customers.
✨Demonstrate Team Building Abilities
Talk about your approach to building strong relationships with colleagues. Share stories that showcase your ability to engage and inspire your team, as this is crucial for creating a welcoming and energetic atmosphere.
✨Be Organised and Proactive
In a fast-paced environment, organisation is key. Prepare for the interview by researching the company and its values, and come equipped with questions that show your proactive nature. This will reflect your readiness to manage shifts effectively.
