At a Glance
- Tasks: Engage customers, support game understanding, and maintain a vibrant atmosphere.
- Company: Join the UK's number one Bingo brand with a community-focused culture.
- Benefits: Earn £12.71 per hour, enjoy paid breaks, and access fantastic perks.
- Other info: Exciting growth opportunities in a dynamic and inclusive environment.
- Why this job: Be part of a supportive team that values your contributions and ideas.
- Qualifications: Customer service experience is a plus, but full training is provided.
The predicted salary is between 12 - 13 € per hour.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. We’re passionate about delivering exceptional customer experiences - and we are looking for people who are too!
Competitive Salary: £12.71 per hour + Amazing Perks!
Hours: Real contracts from 8–35 (no zero hour contracts). Paid breaks.
- Game support: help customers understand how our games work and keep energy high around the venue.
- Safety challenge: age restricted behaviours confidently; report incidents promptly.
- One team mindset: communicate clearly with colleagues and jump in where needed—Front of house, floor.
- Food friendly: upbeat, and helpful.
- Pace: organised with good attention to detail.
- Team player energy: clear communication and willingness to learn on shift.
Experience: previous customer service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
Why join us?
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
- People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Member employer: Mecca
At Mecca, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises your growth and success. With competitive salaries, fantastic rewards, and a supportive environment, we ensure that every team member feels valued and empowered to contribute to unforgettable experiences for our customers. Join us in shaping the future of our brand while enjoying meaningful career opportunities in a community-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know Mecca! Before your interview, dive into our values and culture. Understanding what makes us tick will help you connect with the team and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Show off your customer service skills! Whether it's through examples from past jobs or just chatting about how you handle tricky situations, let us see your passion for delivering exceptional experiences. We love a team player who can keep the energy high!
✨Tip Number 3
Be yourself! We want to see your personality shine through. Don’t be afraid to share your ideas and how you can contribute to our vibrant atmosphere. Authenticity goes a long way in making a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there. Let’s get you on board!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We love seeing candidates who are genuinely excited about creating unforgettable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in hospitality or customer service, even if it’s not extensive!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. A friendly and upbeat tone can really make your application stand out.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Mecca
✨Know the Brand
Before your interview, take some time to research Mecca and its values. Understand what makes them the number one Bingo brand in the UK and how they prioritise customer experience. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Since the role is all about delivering exceptional customer experiences, be ready to share examples from your past where you've gone above and beyond for customers. Even if you don't have direct experience in hospitality, think of times when you've helped someone or resolved an issue effectively.
✨Emphasise Teamwork
Mecca values a 'one team mindset', so be prepared to discuss how you work well with others. Share stories that highlight your ability to communicate clearly, support colleagues, and jump in wherever needed. This will demonstrate that you're a team player who can contribute positively to their vibrant environment.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you gauge if Mecca is the right fit for you.
