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- Tasks: Deliver an amazing customer experience while working in a fun, vibrant team.
- Company: Join the exciting world of Mecca Bingo with a friendly atmosphere.
- Benefits: Earn £12.21/hour, enjoy discounts, and access career development opportunities.
- Other info: Flexible hours, paid breaks, and a stylish new uniform await you!
- Why this job: Be part of a dynamic team creating unforgettable experiences for guests.
- Qualifications: Must be friendly, adaptable, and have strong communication skills.
At Mecca, we are all about bringing people together for unforgettable experiences, there is a reason we are the number one Bingo brand in the UK! For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything do – which is why we need exceptional people – we couldn’t do it without them.
Committed to creating a workplace that’s inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off.
We’re passionate delivering exceptional customer experiences- and we are looking for people who are too!
Sound like your kind of place? Let’s Play!
- Competitive Salary: £12.71 per hour + Amazing Perks!
- Hours: Real contracts from 8–35 (no zero hour contracts)
- Paid breaks
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Career development opportunities
- Uniform provided
Bring the fun, deliver the service.
As a Team Member, you’ll be the friendly face on the floor – making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and elevate issues when needed.
Your Impact
- Guest moments: greet, serve, and support customers so every visit feels special.
- Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
- Game support: help customers understand how our games work and keep energy high around the venue.
- Safety & compliance: follow health & safety, food hygiene, licensing and safer gambling procedures; challenge age restricted behaviours confidently; report incidents promptly.
- One team mindset: communicate clearly with colleagues and jump in where needed—Front of house, floor, Food & Beverage, cleaning—so service flows smoothly.
You’ll Bring
- Customer first attitude with great people skills; friendly, upbeat, and helpful.
- Pace & focus in a busy environment; organised with good attention to detail.
- Team player energy – clear communication and willingness to learn on shift.
- Experience: previous customer service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
Why join us?
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
- People-Focused Culture: Mecca is all about its people. Our Supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
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Team Member employer: Mecca
Contact Detail:
Mecca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Mecca Bingo and soak up the atmosphere. Chat with team members and customers to understand what makes the experience special. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Show off your adaptability! During interviews, share examples of how you've successfully juggled different tasks or roles in previous jobs. Highlighting your flexibility will show that you're ready to jump in wherever needed, whether it's behind the bar or calling bingo.
✨Tip Number 3
Bring your personality! Mecca Bingo is all about creating a fun atmosphere, so let your friendly and engaging side shine through. Use your communication skills to connect with the interviewer and demonstrate how you'd make customers feel welcome.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer-focused attitude. We want to see how you’ve gone above and beyond to create a fantastic experience for customers in the past.
Be Adaptable: Since the role involves various duties, it’s important to showcase your adaptability. Share examples of how you’ve successfully switched between tasks or roles in previous jobs to keep things running smoothly.
Teamwork Makes the Dream Work: We love a good team player! In your application, mention any experiences where you collaborated with others to achieve a common goal. This will show us that you can contribute to our vibrant team atmosphere.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mecca
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at Mecca Bingo entails. Familiarise yourself with the responsibilities like bar service and bingo calling. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since the role focuses heavily on customer experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during the interview to showcase your friendly and caring attitude.
✨Emphasise Adaptability and Teamwork
The job requires you to be adaptable and work well in a team. Prepare to discuss situations where you've had to adjust quickly to new tasks or collaborate effectively with others. This will highlight your ability to thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or how they ensure a fun atmosphere for guests. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.