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- Tasks: Join our vibrant team to deliver an amazing customer experience at Mecca Bingo.
- Company: Mecca Bingo is a fun and engaging venue, dedicated to creating memorable experiences for our customers.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and funded training opportunities.
- Why this job: Be part of a dynamic team, develop your skills, and create a lively atmosphere for guests.
- Qualifications: We seek friendly, adaptable individuals with strong communication skills and a customer-focused attitude.
Job Description
- Competitive Salary – £12.21/ hour
- Real contracts from 8 to 35 hours – no zero-hour contracts!
- Paid breaks
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
- Funded Apprenticeships and training for career development
- Uniform provided- Fantastic new design just launched in 2024
As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.
Qualifications
- A customer-focused attitude
- Friendly, adaptable, and caring
- Strong communication skills
Additional Information
- Customer service experience preferred.
- Flexibility and a willingness to learn.
- Must be available evenings and weekends.
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Team Member employer: Mecca
Contact Detail:
Mecca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for customer service! When you get the chance to speak with us, highlight any previous experience where you've gone above and beyond to ensure customers have a great time. This will demonstrate that you understand the importance of creating a welcoming atmosphere.
✨Tip Number 2
Be ready to showcase your adaptability. Since the role involves working in various areas, think of examples from your past where you've successfully switched tasks or roles on the fly. This will show us that you're flexible and can handle the dynamic environment at Mecca Bingo.
✨Tip Number 3
Teamwork is key! Prepare to discuss how you've collaborated with others in previous jobs or projects. We want to see that you can work well within a team to create a fun and engaging experience for our customers.
✨Tip Number 4
Familiarise yourself with the bingo culture! Understanding the game and its community can give you an edge. If you can share your knowledge or excitement about bingo during your conversation with us, it will show that you're genuinely interested in the role and the environment.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Member position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised CV: Create a CV that showcases your customer service experience, adaptability, and teamwork skills. Use specific examples from previous roles to demonstrate your ability to engage with customers and work in a team environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Mecca Bingo and how you can contribute to creating a fun atmosphere for customers. Keep it concise and focused.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mecca
✨Show Your Customer Service Skills
Since the role is all about delivering a fantastic customer experience, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer.
✨Demonstrate Adaptability
The job requires you to work across different areas of the venue. Highlight your ability to adapt to various roles and environments. Share experiences where you successfully handled unexpected changes or challenges.
✨Emphasise Teamwork
As a Team Member, you'll be part of a vibrant team. Be ready to discuss your experiences working in teams, how you contribute to group dynamics, and any instances where you helped resolve conflicts or supported your colleagues.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions. Ask about the team culture, training opportunities, or what a typical day looks like. This demonstrates your enthusiasm and helps you gauge if the role is right for you.
