Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable customer experiences and ensure smooth operations.
- Company: Join Mecca, a vibrant company focused on exceptional service and teamwork.
- Benefits: Competitive pay, discounts, career development, and a fun work environment.
- Why this job: Be a key player in delivering memorable experiences while leading an energetic team.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting opportunities for growth and a supportive workplace culture.
The predicted salary is between 25800 - 43200 £ per year.
*Company Description *
This is a fantastic opportunity to come and be a part of Mecca in one of our venues.
As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience
What\’s in it for you?
- Competitive pay
- Paid breaks
- Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more
- 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too)
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
*Job Description *
Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it\’s like being part of the family.
Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that\’s always on and committed to making our venues a place for fun and excitement.
As Team Leader, you will be responsible for making sure that we stay on track, leading the team and making sure our customers have a great time. You will be a confident communicator and able to engage the team to agree priorities and share success.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions and the behaviors that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
- Good communication skills
- High level of attention to detail
- A smile for everyone
*Qualifications *
Looking for individuals with strong F&B background, with passion & experience with the following KPI metrics:
- GAP% & GPs
- Allergens & Food Safety
- Team Management & Service Delivery
Team Leader employer: Mecca
Contact Detail:
Mecca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in creating those unforgettable customer experiences.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you can inspire others and keep that customer-first mindset at the forefront.
✨Tip Number 3
Be ready to discuss your shift management skills! Prepare examples of how you've optimised team performance in fast-paced environments. This will show that you can keep things running smoothly while keeping the energy high.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Mecca family and contributing to that fun and rewarding workplace.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and created a positive environment for customers and colleagues alike.
Be Customer-Centric: Remember, the customer is at the heart of everything we do! Use your application to demonstrate your customer-first mindset. Share examples of how you've gone above and beyond to create memorable experiences for customers.
Keep It Organised: In a fast-paced environment like ours, organisation is key. Make sure your application is well-structured and easy to read. This shows us that you can manage shifts and optimise team performance effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mecca
✨Know the Company Inside Out
Before your interview, make sure you research Mecca thoroughly. Understand their values, mission, and what makes them unique in the gambling industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer-Centric Mindset
Since the role focuses on creating memorable customer experiences, be ready to discuss how you prioritise customer satisfaction. Share specific instances where you went above and beyond for customers, and how you encourage your team to do the same.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Mecca. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
