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- Tasks: Lead a vibrant team to create unforgettable experiences for our guests.
- Company: Join Mecca, a community-focused venue with over 60 years of history.
- Benefits: Earn £13.60 per hour, enjoy 50% off food, and access career development.
- Other info: Supportive culture with exciting projects and growth opportunities.
- Why this job: Make a real impact while working in a fun, fast-paced environment.
- Qualifications: Strong people skills and experience in hospitality or retail.
The predicted salary is between 28000 - 30000 £ per year.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing online, we put our customers at the heart of everything we do.
We are looking for exceptional people to join our Team Leaders, who will run their area on shift, setting the pace and standards so every guest has a brilliant experience.
Benefits and Offers- Competitive Salary: £13.60 per hour + Amazing Perks
- Real contracts from 8–35 hours (no zero hour contracts)
- Paid breaks
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Career development opportunities
- Uniform provided
- Front line leadership: brief, position, and motivate your team during live service.
- Service excellence: achieve shift KPIs (customer satisfaction, speed of service, cleanliness).
- Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
- Coaching in the moment: recognise great service; give immediate, practical feedback.
- Safety & compliance: complete checks; expedite incidents promptly.
- Strong people skills with a customer first mindset.
- Organised, proactive, and calm in a fast paced environment.
- Experience guiding a team in hospitality/retail/leisure.
- We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks.
- Induction program to familiarize you with Mecca values and culture.
- People‑Focused Culture: supportive and nurturing work environment.
- High‑Performing Culture: join a team that embraces high performance.
- Exciting Project Work: opportunity to make a meaningful impact.
- Emphasis on Growth: fostering individual and team growth to succeed and excel.
We are committed to being an inclusive employer, ensuring that we understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to us ahead of your interview.
Team Leader - Food and Beverage in London employer: Mecca
Contact Detail:
Mecca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Food and Beverage in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Mecca's social media and website to see what they're all about. This will help you connect with their values and show you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Be ready to share these stories during your chat, as they’ll want to see how you can lead in a fast-paced environment.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! Connect with current employees on LinkedIn or ask questions through the Mecca website. This shows initiative and gives you insider info that could set you apart.
✨Tip Number 4
Be prepared to discuss customer service scenarios. Think about how you would handle different situations with guests. Mecca values a customer-first mindset, so showing you can keep guests happy is key!
We think you need these skills to ace Team Leader - Food and Beverage in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating unforgettable experiences for our guests. Share any relevant experiences that highlight your love for hospitality and teamwork.
Tailor Your CV: Make sure your CV is tailored to the Team Leader position. Highlight your leadership skills and any experience in hospitality or retail. We’re looking for organised and proactive individuals, so showcase those qualities clearly!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re busy making great experiences happen, so a well-structured application will stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Mecca family!
How to prepare for a job interview at Mecca
✨Know the Company Inside Out
Before your interview, take some time to research Mecca. Understand their values, culture, and what makes them unique in the food and beverage industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate strong people skills. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Be ready to discuss how you can inspire others to achieve service excellence.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think about situations where you had to manage operational flow or ensure customer satisfaction, and be ready to explain your thought process and actions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.