HR Business Partner

The successful candidate will be a skilled and experienced multi-site HRBP within retail / hospitality who will be involved in the full remit of HR practices and processes within our Mecca venues business. This role is responsible for supporting business needs and you will partner both strategically and operationally with the Mecca Venues Operations Leadership team, developing and delivering an effective people strategy to meet the business objectives.

Key Responsibilities:

• Work in partnership with the Mecca venues operations team and the broader People & Culture team, developing and delivering an effective people strategy to meet the business objectives of delivering profit and revenue growth through people.
• Contribute to the People & Culture and Mecca HR and people strategies and support its implementation in the field.
• Partner the Regional Operations Manager in the assigned regions.
• Ensure effective plans are in place to drive employee engagement, supporting the implementation of engagement surveys and follow-up action planning.
• Work with operational teams to build a team culture that reflects the values of Mecca.
• Attend People meetings and Retail Operations meetings, providing a link between the COEs and HR best practice and the needs of the operation.
• Provide coaching, counsel, support, and technical expertise, effectively partnering the Regional Operations Manager and their General Managers to ensure compliance with company policy and legal requirements on relevant employment matters.
• Complete special project work as required to support the wider People and Culture strategy.
• Analyse key people metrics to identify trends, issues, and improve performance.
• Support recruitment, retention, and development of talent within the Mecca estate, focusing on management roles.
• Work in partnership with the TA team to support, identify, and proactively plan for Regional and venue management, addressing all people and recruitment issues across regions and venues.
• Advise and assist local management on recruitment processes that reflect our culture and employer branding, attracting a diverse candidate pool.
• Work with operational management to ensure robust succession plans are in place for key management roles.
• Support the L&D Business partner with the delivery of learning and development plans, engaging other HR colleagues as appropriate.
• Support and ensure the completion of performance reviews for all employees and management in line with the company’s performance management system.
• Facilitate and attend regional employee representative meetings to create an environment where everyone has a voice.
• Advise, guide, coach, support, and develop managers on the application of HR policy/procedures such as disciplinary and grievance investigations, absence management, and Tribunal cases.
• Support the People Director, Managing Director, and Operations Director to ensure the highest standards of CSR, EDI, Compliance, Regulatory, and Legal Requirements are met in the regions.
• Deputise for the People Director on occasion.

Qualifications:

• Extensive knowledge and experience of HR, with solid employment law knowledge.
• Experience of working in HR in a retail, leisure, or hospitality fast-paced environment.
• Background in a multi-site/regional/field-based role.
• Experience of partnering at a senior level.
• Experience of developing and delivering transformational people strategies.
• Experience of working in a matrix organisation.
• Confidence to challenge the status quo and provide constructive feedback.
• Experience across a wide range of HR disciplines, including business partnering, reward, recruitment, learning and development, and employee relations.
• Solid relationship building and influencing skills with an ability to adapt style and approach as needed.
• Experience of working in a unionised environment is desirable.
• CIPD qualification is desirable.