At a Glance
- Tasks: Create unforgettable experiences for customers while serving food and drinks.
- Company: Join the number one Bingo brand in the UK with a vibrant community spirit.
- Benefits: Earn £12.71 per hour, enjoy 50% off food, and access career development.
- Other info: Inclusive workplace with exciting project work and a supportive culture.
- Why this job: Be part of a fun team that values your contributions and growth.
- Qualifications: Customer-focused attitude; previous experience is a plus but not essential.
The predicted salary is between 25000 - 27000 € per year.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. We’re passionate about delivering exceptional customer experiences - and we are looking for people who are too!
Competitive Salary: £12.71 per hour + Amazing Perks!
- Hours: Real contracts from 8–35 (no zero hour contracts)
- Paid breaks
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Career development opportunities
- Uniform provided
As a Team Member, you’ll be the friendly face on the floor - making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and elevate issues when needed.
Your Impact:
- Guest moments: greet, serve, and support customers so every visit feels special.
- Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
- Game support: help customers understand how our games work and keep energy high around the venue.
- Safety & compliance: follow health & safety, food hygiene, licensing and safer gambling procedures; challenge age restricted behaviours confidently; report incidents promptly.
- One team mindset: communicate clearly with colleagues and jump in where needed—Front of house, floor, Food & Beverage, cleaning—so service flows smoothly.
You’ll Bring:
- Customer first attitude with great people skills; friendly, upbeat, and helpful.
- Pace & focus in a busy environment; organised with good attention to detail.
- Team player energy - clear communication and willingness to learn on shift.
- Experience: previous customer service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
Why join us?
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
- People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Member in Harlow employer: Mecca
At Mecca, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. With competitive salaries, fantastic rewards, and a supportive environment, our Team Members play a crucial role in delivering unforgettable experiences to our customers. Join us in a dynamic setting where your contributions are valued, and your career can truly take off.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Harlow
✨Tip Number 1
Get to know Mecca! Familiarise yourself with our values and what makes us the number one Bingo brand in the UK. This will help you connect with our mission during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since we’re all about creating unforgettable experiences, think of examples from your past where you’ve gone above and beyond for customers. This will help you shine when discussing your customer-first attitude.
✨Tip Number 3
Be ready to demonstrate your teamwork! We love a one team mindset, so come prepared with stories that showcase how you’ve collaborated with others in busy environments. It’ll show us you can jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Mecca family. Don’t miss out on the chance to bring the fun and deliver exceptional service!
We think you need these skills to ace Team Member in Harlow
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and upbeat nature. Remember, we’re all about bringing people together!
Tailor Your Application:Make sure to tailor your application to highlight your customer service skills and any relevant experience. Mention how you can contribute to creating unforgettable experiences for our guests – that’s what we’re all about!
Show Your Team Spirit:We love a good team player! In your application, share examples of how you’ve worked well with others in the past. Whether it’s in hospitality or another field, teamwork is key to keeping the buzz alive at Mecca.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there!
How to prepare for a job interview at Mecca
✨Know the Brand
Before your interview, take some time to research Mecca and its values. Understand what makes it the number one Bingo brand in the UK and how they create unforgettable experiences for their customers. This knowledge will help you connect your answers to their mission during the interview.
✨Show Your Customer Focus
As a Team Member, you'll need to demonstrate a strong customer-first attitude. Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories to show that you understand the importance of exceptional service.
✨Emphasise Teamwork
Mecca values a one team mindset, so be prepared to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal or helped out in different areas. This will highlight your adaptability and team player energy.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle busy environments and customer interactions. Practice responses to questions like how you'd manage a long queue or assist a confused customer with a game. This will help you feel more confident and articulate during the interview.
