Team Leader in Crewe

Join to apply for the Team Leader role at Mecca

• Real contracts from 8 to 35 hours – no zero-hour contracts!
• Industry‑leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in‑venue Mental Health First Aiders
• Funded Apprenticeships and training for career development
• Uniform provided – Fantastic new design just launched in 2024

Job Description

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer‑first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast‑paced environment

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Customer Service
• Industries: Gambling Facilities and Casinos

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