At a Glance
- Tasks: Be the friendly face welcoming customers and creating a fun atmosphere.
- Company: Join the UK's number one Bingo brand with a vibrant community spirit.
- Benefits: Earn £12.71 per hour, enjoy 50% off food, and access career development.
- Other info: Flexible hours, paid breaks, and opportunities for growth await you!
- Why this job: Make unforgettable experiences while working in a supportive and inclusive environment.
- Qualifications: Great people skills and a customer-first attitude; experience is a plus but not essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
At Mecca, we are all about bringing people together for unforgettable experiences.
We are the number one Bingo brand in the UK.
For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks.
Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do.
We need exceptional people to help us deliver that experience.
Committed to creating a workplace that is inclusive, supportive and full of opportunity, our teams play a vital role in shaping the future of our brand.
Join us and your career can really take off.
We’re passionate about delivering exceptional customer experiences and we are looking for people who share that enthusiasm.
Benefits
- Competitive Salary: £12.71 per hour, with an enhanced rate of £14.21 per hour for completed night shifts following night training.
- Hours: Real contracts from 8–35 hours (no zero‑hour contracts).
- Paid breaks.
- Rewards platform.
- 50% off food & soft drinks (you + 3).
- Pension & life assurance.
- Career development opportunities.
- Uniform provided.
Bring the fun, deliver the service.
Role Overview
As a Team Member, you’ll be the friendly face on the floor—welcoming customers, supporting play on our machines, serving snacks & drinks, and helping create a great atmosphere from first visit to last spin.
You’ll follow clear standards and resolve or escalating issues where needed.
Key Responsibilities
- Operate within our extended venue opening hours, including night shifts and weekends.
- Ensure guest experience is welcoming, supportive and engaging.
- Keep the venue clean, safe and well‑presented, managing busy periods and maintaining standards.
- Provide machine support, helping customers start on gaming machines, troubleshoot basic issues and promote responsible play.
- Follow all health & safety, licensing and safer gambling procedures; confidently engage with customers and challenge where necessary.
- Collaborate across the floor to deliver a consistent, high‑quality experience.
- What We’re Looking For
- Customer‑first attitude with great people skills; friendly, upbeat and helpful.
- Team player energy with clear communication and willingness to learn on shift.
- Previous experience in hospitality, retail, leisure or a similar environment is helpful but not essential; full training provided.
Why Join Us?
- Recognised competitive salary and varied rewards package, including team incentives, bonuses, perks and colleague networks.
- Comprehensive induction program to familiarise you with our values and culture.
- Supportive and nurturing work environment.
- High‑performing culture that encourages growth and ambition.
- Opportunities to contribute to exciting projects and make a meaningful impact on the business.
We are committed to being an inclusive employer, ensuring fair and equal access to our services.
If you require a reasonable adjustment to be made, please let us know ahead of your interview.
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