Assistant Manager

Assistant Manager

Swansea Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to create amazing customer experiences at Mecca Bingo.
  • Company: Join the vibrant team at Mecca Bingo, where fun meets professionalism.
  • Benefits: Enjoy a competitive salary, paid breaks, and fantastic discounts on food and shopping.
  • Why this job: Make a real impact by shaping customer journeys and motivating your team.
  • Qualifications: Proven leadership skills and a passion for outstanding customer service.
  • Other info: Exciting career development opportunities with funded training and a stylish new uniform.

The predicted salary is between 36000 - 60000 £ per year.

Benefits

  • Competitive Salary – £31,930
  • Paid breaks
  • Industry‑leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme
  • Funded Apprenticeships and training for career development
  • Uniform provided – Fantastic new design just launched in 2024

Job Description

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued. This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day‑to‑day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

  • Proven ability to lead and inspire a team to deliver great results
  • Commercial awareness and customer service excellence
  • Passion for creating outstanding customer experiences

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

General Business

Industries

Gambling Facilities and Casinos

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Assistant Manager employer: Mecca

At Mecca Bingo, we pride ourselves on being an exceptional employer that values teamwork and customer satisfaction. Our vibrant work culture fosters personal growth through funded apprenticeships and training opportunities, while our competitive salary and industry-leading employee rewards platform ensure that our team members feel appreciated and motivated. Located in a lively environment, you will enjoy unique benefits such as generous discounts on food and drinks, making every shift not just a job, but a rewarding experience.
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Contact Detail:

Mecca Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Mecca Bingo. You never know who might give you a heads-up about an opportunity or even put in a good word for you.

✨Tip Number 2

Prepare for the interview by researching Mecca Bingo's values and customer service approach. Think about how your leadership style aligns with their mission to deliver exceptional experiences and be ready to share examples from your past.

✨Tip Number 3

Show your passion! When you get the chance to chat with the hiring team, let your enthusiasm for creating outstanding customer experiences shine through. Share your ideas on how you can inspire the team and elevate the guest experience.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mecca Bingo family and ready to take on the Assistant Manager role.

We think you need these skills to ace Assistant Manager

Leadership
Team Management
Customer Service Excellence
Coaching Skills
Operational Management
Commercial Awareness
Motivational Skills
Results-Driven
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've inspired others and delivered great results in previous roles.

Emphasise Customer Service Excellence: Since this role is all about creating outstanding customer experiences, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your passion for service!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with our team and guests, so don’t be afraid to show us who you are and what makes you unique.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mecca Bingo!

How to prepare for a job interview at Mecca

✨Know the Company Inside Out

Before your interview, take some time to research Mecca Bingo. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Be ready to discuss how you can apply these skills at Mecca Bingo.

✨Emphasise Customer Experience

Since the role focuses on delivering exceptional customer experiences, think of specific instances where you've gone above and beyond for customers. Highlight your passion for creating outstanding experiences and how you can bring that to the team at Mecca Bingo.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Assistant Manager role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.

Assistant Manager
Mecca
Location: Swansea

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