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- Tasks: Lead a dynamic team to create unforgettable customer experiences.
- Company: Join Mecca, a vibrant and energetic workplace.
- Benefits: Competitive pay, paid breaks, discounts, and career development opportunities.
- Why this job: Empower your team while making a real impact on customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours with no zero-hour contracts and a fantastic new uniform.
The predicted salary is between 11 - 15 £ per hour.
Competitive Salary - £13.06 / hour
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in 2024
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment. Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
Additional Information
Must be able to work evenings and weekends
Team Leader in Wrexham employer: Mecca Bingo
Contact Detail:
Mecca Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Wrexham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you put customers first and created a fun environment for your colleagues.
✨Tip Number 3
Dress to impress but keep it casual! You want to look professional while still fitting into the Mecca atmosphere. A smart-casual outfit can show that you’re ready to lead while being approachable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader in Wrexham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to engage others.
Customer-First Mindset: Since this role is all about creating unforgettable experiences for our customers, emphasise your customer service skills. Tell us about times when you went above and beyond to ensure a fantastic experience for someone.
Be Organised and Proactive: In a fast-paced environment, organisation is key! Use your application to demonstrate how you manage your time and tasks effectively. Share any tools or methods you use to stay on top of things.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Mecca Bingo
✨Know the Company Inside Out
Before your interview, take some time to research Mecca and its values. Understand their focus on customer experience and how they empower their teams. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you motivated your team and ensured exceptional service, as this is crucial for the Team Leader role.
✨Demonstrate Your Customer-First Mindset
Think of specific instances where you put customers first in your previous roles. Be ready to discuss how you would create unforgettable experiences for customers at Mecca, as this aligns perfectly with their mission.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing a busy shift or resolving a conflict within your team. Practise your responses to these scenarios to show you can think on your feet and lead effectively.
