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- Tasks: Lead a dynamic team to create unforgettable customer experiences.
- Company: Join Mecca, a vibrant and energetic workplace.
- Benefits: Competitive salary, paid breaks, discounts, and career development opportunities.
- Why this job: Empower your team while having fun and making a real impact.
- Qualifications: Strong leadership skills and a customer-first mindset.
- Other info: Exciting new uniform design and a supportive work environment.
The predicted salary is between 28800 - 42000 £ per year.
Competitive Salary - £*****
Real contracts from 8 to 35 hours – no zero-hour contracts
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in ****
As a Mecca Team Lead, you'll be at the heart of creating unforgettable experiences for our customers. You'll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you'll play a key role in creating a welcoming and energetic environment. Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
Additional Information
- Previous experience in Food Beverage would be beneficial
Team Leader in Norwich employer: Mecca Bingo
Contact Detail:
Mecca Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you put customers first and created a fun environment for your colleagues.
✨Tip Number 3
Dress to impress but keep it real! Show up looking sharp, but make sure your outfit reflects the energetic and welcoming atmosphere of Mecca. You want to fit right in from the get-go!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Team Leader in Norwich
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to lead from the front.
Customer-First Mindset: Remember, we’re all about putting the customer at the centre of everything we do. In your application, emphasise your customer service skills and any experiences where you’ve gone above and beyond to create fantastic experiences for customers.
Be Organised and Proactive: In a fast-paced environment, being organised is key! Use your application to demonstrate how you manage your time and tasks effectively. Share any strategies or tools you use to stay on top of things, as this will show us you're ready for the challenge.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at Mecca Bingo
✨Know the Company Inside Out
Before your interview, take some time to research Mecca and its values. Understand their focus on customer experience and how they empower their teams. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved customer service. Highlight how you motivated your team and created a positive environment, as this is crucial for the Team Leader role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or resolving a customer complaint. Think through these scenarios in advance and be ready to demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the company culture or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
