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- Tasks: Lead a team to create unforgettable customer experiences and manage shifts effectively.
- Company: Join Mecca, a vibrant company focused on fun and exceptional service.
- Benefits: Competitive pay, paid breaks, discounts, and career development opportunities.
- Why this job: Be a key player in delivering amazing experiences while having fun at work.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic environment with a fantastic new uniform design launched in 2024.
The predicted salary is between 11 - 16 £ per hour.
Competitive Salary - £13.51 / hour
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in 2024
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment. Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
Team Leader in Exeter employer: Mecca Bingo
Contact Detail:
Mecca Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or resolved conflicts. We want to hear how you’ve inspired others and put customers first, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress to impress but keep it real! While you want to look professional, make sure your outfit reflects your personality. A bit of flair can show that you’re not just another candidate but someone who’ll bring energy to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Team Leader position!
We think you need these skills to ace Team Leader in Exeter
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and engaged your team in the past, so share specific examples that showcase your ability to motivate others.
Customer-Centric Approach: Remember, we’re all about putting the customer first! In your application, emphasise your customer service skills and any experiences where you’ve gone above and beyond to create a fantastic experience for customers.
Be Organised and Proactive: In a fast-paced environment like ours, being organised is key. Use your application to demonstrate how you manage your time and tasks effectively, and share any strategies you use to stay on top of things.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mecca Bingo
✨Know the Company Culture
Before your interview, take some time to research Mecca's values and culture. Understanding their focus on customer experience and team motivation will help you align your answers with what they’re looking for in a Team Leader.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led a team in the past. Highlight situations where you motivated your team or improved customer service, as this will demonstrate your ability to engage and inspire others.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing a difficult shift or resolving a customer complaint. Practise your responses to these scenarios, focusing on your proactive approach and customer-first mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
