Automation Service Technician

Mecalux is a global leader in the warehousing systems market, with more than 50 years of experience in the industry. Its main business activity consists of applying the industry’s most advanced technologies to the design, manufacture, sale, and provision of services relating to automated warehouses, warehouse management software and metal racking.

With 7 technological centres in Europe and the US, 11 production centres in Europe and North and South America, and sales in more than 70 countries, the company’s solid international leadership position is underpinned by its commitment to exploring new markets. As trailblazers in innovation and research with a clear vision for the future, we are seeking talented professionals who wish to join a dynamic, continuously expanding business.

Our Automation After-Sales Department requires a Service Technician, who will be in charge of carrying out the following responsibilities:

• To perform software support, preventative maintenance, corrective maintenance, modifications and enhancements, routine servicing, warranty work and emergency responses.
• Responsibility for Mecalux equipment performance through product life cycle.
• Manages all data and information required to understand the installation and the customer´s needs that lead to potential improvements.
• Supervision of Electrical and Mechanical adjustments of automated equipment.
• Support in and improvement of Automated Warehouses in ramp-up phase.
• Electrical and Mechanical repairs.
• Analysis and diagnosis of Electrical, Mechanical and Control issues.
• Track and reporting (Incidents, improvements, Preventive Maintenance, etc.).
• Quoting, Planning and executing After Sales Service jobs.
• Ensuring compliance with local regulations.
• Managing all technical documentation and manuals for After Sales Support.
• Dispatching and managing third party service companies.

Minimum Requirements:

• Hard-working, proactive, organized, methodical and dynamic.
• Demonstrated effective communication, analytical yet quick acting mind, attention to details, good listening skills.
• +5 years of professional experience in automation, after sales service, industrial maintenance or commissioning in the UK.
• Medium education on automation, robotics or electronics (preferably electrical biased).
• Proven experience to successfully interact with customers senior management in regards to performance issues.
• Ability to work well under pressure, manage time and multi-task.
• A desire to learn and advance in a fast-paced warehousing industry, and be capable of regularly using good judgment and discretion to accomplish goals and work requirements.
• A background in Warehousing/Logistics Installation industry is desirable.
• Valid driving license and passport.
• Availability to travel and to cover non-office hours.
• Programmable logic controller’s knowledge (Siemens Step7, TIA Portal…).
• Programming language C and IEC standard knowledge.
• Frequency inverters knowledge (Sew, Lenze, Keb).
• Industrial communication networks knowledge (Profibus, Profinet, etc.)
• Capacity to read and understand electrical schematics and mechanical drawings.
• MS Office knowledge (Word and Excel).

We offer:

• Permanent contract (6-month probation period).
• Working for an international company leader in its sector.
• Continuous training.
• Positive working environment.
• Working as part of a high qualified team of professionals.
• Company´s car.
• Position located at: Mecalux UK Ltd, home-based (area between Northwich and Warrington)
• Full-time position.
• Salary is commensurate with experience and skills.

If you want to grow professionally in an environment that is constantly evolving, we would love to have you on our team! At Mecalux, we are deeply committed to gender equality. For this reason, we actively promote the participation of both women and men in our selection processes, ensuring they are fair and objective—regardless of sex, sexual orientation, identity, background, gender expression, or any other legally protected characteristic.