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- Tasks: Lead a dynamic team in a fast-paced restaurant environment, ensuring top-notch service and food quality.
- Company: Join Meat:Stack, a forward-thinking fast food brand focused on people and product.
- Benefits: Enjoy competitive pay, performance bonuses, and free or discounted food.
- Why this job: Be part of a growing company that values your input and offers real career progression.
- Qualifications: Experience in a fast kitchen and excellent communication skills are essential.
- Other info: Flexible hours with weekend work; perfect for those looking to grow in the hospitality industry.
The predicted salary is between 27600 - 38400 £ per year.
About us
MEAT:STACK
OUR PURPOSE IS TO
We exist to shift the paradigm of fast food as we know it today. Creating a business which focuses on people and product instead of business goals and dividends.
OUR VISION
We envisage a world where businesses respect people and people respect business. A two way street with an open door for conversation and understanding, nurturing talent, the earth and helping build trust in the fast food industry.
OUR MISSION
We are moving towards our vision every day by working with the people that surround us to develop a foundation of trust, built by hard work and being an industry example that sparks change in a sleeping giant of an industry.
This is an opportunity to be part of a fast growing, exciting and forward thinking company where we put people first. As our second high street store, you will be coming on board at the best time possible. We plan to expand and grow over the next few years so progression will be attainable for the right people within the company structure. You will be key in this development.
Hours: 30-40 hours per week, including weekend work
Location: Meat:Stack, 41-43 Groat Market, Newcastle Upon-Tyne, NE1 1UG
Reporting to: General Manager
Rate of pay: £13.28 PH, DOE + Performance Bonus
Flexibility is needed to suit store requirements and as such some weeks may see excess hours. Weekend working is required.
Operations
- Ensuring we are serving our guests with professionalism and tons of personality.
- Ability to work in a fast paced restaurant.
- Work to the highest level of food safety.
- Ensuring the output is consistently of the highest quality and in line with the Meat:Stack specifications.
- Representing Meat:Stack with the highest level of hospitality going the extra mile every time for our guests.
- Overall cleanliness and maintenance of the restaurant premises and facilities.
- Adhering to Health and Safety and food management practice within the restaurant including recording and monitoring, staff and customer welfare, quality control, stock management, cleaning etc.
- Ensure requirements are met to maintain a 5* rating within the venue.
Customer Service
- Ensuring the customer service is consistent of the highest quality and in line with the Meat:Stack expectations.
- Ensuring that all customers are welcomed into the store and that the environment and team is friendly and welcoming at all times.
- Respond to customer queries and complaints in every format as required.
- Identify opportunities to improve the operation of and experience within the venue.
Promotion and Marketing
- Offering recommendations to the management regarding promotion, marketing or opportunities to build restaurant trade.
- Incorporating marketing campaigns into site operations.
- Monthly ideas meetings with all levels of management.
Personal Skills
ESSENTIAL:
- Experience of working within a fast kitchen environment.
- Excellent communication skills, spoken, written and verbal.
- Service skills and experience, preferably in a quick-service restaurant or venue.
- Highly organised and effective in time management.
- Highly motivated.
- Upbeat, sociable, hospitable and attentive.
- A desire to learn and train.
DESIRABLE:
- Health & Safety knowledge and experience.
Job Type: Full-time
Pay: £13.28 per hour
Expected hours: 40 per week
Additional pay:
- Bonus scheme
Benefits:
- Discounted or free food
- Employee discount
Schedule:
- Weekend availability
Experience:
- Catering: 2 years (preferred in similar roles)
Work Location: In person
Work authorisation: United Kingdom (preferred)
Restaurant Supervisor/Duty Manager employer: Meat:Stack
Contact Detail:
Meat:Stack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor/Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Meat:Stack's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Restaurant Supervisor, you'll need to charm both guests and staff. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be ready to share your ideas! Meat:Stack values innovation, so think about how you can contribute to their marketing or customer service strategies. Bring some fresh ideas to the table during your interview to stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Meat:Stack family right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Supervisor/Duty Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your passion for hospitality and customer service. Remember, we’re all about creating a welcoming environment!
Tailor Your Experience: Make sure to highlight your relevant experience in fast-paced kitchen environments. We love seeing how your past roles have prepared you for this position, so connect the dots for us and show why you’re the perfect fit for Meat:Stack.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Meat:Stack!
How to prepare for a job interview at Meat:Stack
✨Know the Company Inside Out
Before your interview, take some time to research Meat:Stack. Understand their mission, vision, and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Restaurant Supervisor, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you went above and beyond for customers. This will highlight your ability to create a welcoming environment, which is key for Meat:Stack.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle high-pressure situations. Think of specific instances where you successfully managed a busy shift or resolved conflicts among staff. This will show that you can thrive in a fast-paced restaurant environment.
✨Bring Ideas to the Table
Meat:Stack values innovation and improvement. Come prepared with ideas on how to enhance customer experience or boost restaurant operations. This proactive approach will demonstrate your commitment to contributing positively to the team.