Mears Group is recruiting a Customer Liaison Officer in Peterborough. You will link residents, the Council, and maintenance teams, ensuring customers are informed, supported and engaged throughout planned and reactive works. Manage enquiries, collect feedback and promote service excellence.
You will collaborate with colleagues, support social value initiatives, maintain records, and champion resident-focused delivery across the branch. A full UK driving licence is required.
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Resident Liaison & Customer Experience Officer in Peterborough employer: mearsgroup
Mears Group is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to providing meaningful support to vulnerable communities, employees enjoy a collaborative work culture, comprehensive training opportunities, and the unique advantage of working in the vibrant city of Glasgow, where they can make a real difference in people's lives.
