The Mears Group is recruiting an Administrator for our Manchester branch. This role focuses on handling complaints and administrative tasks across departments, ensuring records are accurate and processes are followed.
You will work with managers to drive governance and support customer engagement. Responsibilities include managing the complaints system, liaising with customers by phone, and responding to inquiries in line with the policy.
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Administrative Officer – Complaints & Governance in Manchester employer: mearsgroup
Mears Group is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to providing meaningful support to vulnerable communities, employees enjoy a collaborative work culture, comprehensive training opportunities, and the unique advantage of working in the vibrant city of Glasgow, where they can make a real difference in people's lives.
