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- Tasks: Supervise housing operations, ensuring top-notch service and compliance with standards.
- Company: Join Milton Keynes Council, dedicated to community-focused social housing solutions.
- Benefits: Enjoy 25 days annual leave, paid volunteering, and exclusive staff discounts.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in supervision and building maintenance; must be over 21 with a valid driving license.
- Other info: Training provided; role subject to DBS checks.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Supervisor – Social Housing
As a supervisor, you will work alongside Milton Keynes Council within our social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams who understand the importance of working together for the community.
Your responsibilities will include supporting the supervision activities of our housing operations, ensuring all procedures are efficiently undertaken in compliance with company standards, and delivering top-tier customer service while meeting safety, quality, and cost standards related to budget, profitability, and resource management.
You will oversee contract activities to maximize productivity, profitability, and customer satisfaction through effective resource planning and management.
Regular site visits will be conducted to supervise work delivery, ensure resources are adequate, and that work is completed to quality standards, on time, and within budget. You will also compile management reports on operational activities and performance.
Compliance with health & safety regulations, company procedures, and quality standards is essential. You will demonstrate and monitor adherence to legislation, codes of practice, and best practices relevant to all work activities.
Customer experience should be central to all activities. Maintain professionalism in communication, appearance, and safety standards.
You will manage employee performance, coaching and developing team members, and ensuring HR policies are followed. Training will be provided as needed.
Asset management includes maintaining company vehicles, tools, materials, and PPE, utilizing reports for administration.
Support company policies, procedures, and initiatives, reporting damages or issues to management. Attend meetings and training sessions as required.
Role Criteria:
- Experience in a supervisory role
- Background in building maintenance
- Self-motivated
- IT literacy
- UK full driving license
- Entitlement to work in the UK (no visa sponsorship available)
- Must be over 21, with a driving license held for over 3 months and less than 9 penalty points
- Subject to DBS/Security checks prior to employment
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Paid volunteering leave
- Staff discounts through Mears Rewards
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Supervisor employer: Mears
Contact Detail:
Mears Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the specific social housing policies and regulations in Milton Keynes. Understanding local legislation will not only help you during interviews but also demonstrate your commitment to compliance and community service.
✨Tip Number 2
Network with professionals in the social housing sector, especially those connected to Milton Keynes Council. Attend local events or join relevant online forums to build relationships that could provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in building maintenance and supervisory roles in detail. Be ready to share specific examples of how you've successfully managed teams and projects, focusing on customer satisfaction and quality standards.
✨Tip Number 4
Showcase your IT literacy by being familiar with common software used in housing management. If possible, mention any specific tools or systems you've used in previous roles to highlight your readiness for the position.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience, particularly in social housing or building maintenance. Use specific examples to demonstrate your ability to manage teams and deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community service and how your skills align with the role's requirements. Mention your understanding of health and safety regulations and your commitment to quality standards.
Highlight Relevant Skills: Emphasise your IT literacy and any experience with resource management or budget oversight. Mention your ability to compile management reports and your approach to coaching and developing team members.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this supervisory role.
How to prepare for a job interview at Mears
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in detail. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved processes. This will demonstrate your capability to lead and support others effectively.
✨Emphasise Customer Service Skills
Since customer experience is central to the role, share instances where you went above and beyond to ensure customer satisfaction. Discuss how you handle complaints and maintain professionalism in challenging situations.
✨Demonstrate Knowledge of Health & Safety Regulations
Familiarise yourself with relevant health and safety regulations and best practices. Be ready to explain how you have ensured compliance in past roles, as this is crucial for the position.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that may assess your problem-solving skills and decision-making abilities. Think about how you would handle various situations related to resource management, team performance, and project deadlines.
