Supervisor

Supervisor

Milton Keynes Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise housing operations, ensuring top-notch service and compliance with standards.
  • Company: Join Milton Keynes Council, dedicated to community-focused social housing solutions.
  • Benefits: Enjoy 25 days annual leave, paid volunteering, and exclusive staff discounts.
  • Why this job: Make a real impact in the community while developing your leadership skills.
  • Qualifications: Experience in supervision and building maintenance; must be over 21 with a valid driving license.
  • Other info: Training provided; role subject to DBS checks.

The predicted salary is between 36000 - 60000 £ per year.

About the Role

:

As a supervisor you will be working alongside Milton Keynes Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

A Supervisor part of a local team supporting the supervision activities and requirements of our Housing operations and mainly focusing on the damp and mould remediation contract, and ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

  • Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning.
  • Duties will include attending properties to survey for damp and mould and to determine the next steps in line with company policy and procedure, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets. Compiling damp and mould surveys and management reports on operational activities, initiatives, and performance.
  • Ensure compliance and adherence to Awaabs law, H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company’s commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.
  • Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.
  • Manage employees’ performance, coach and develop individuals in their roles, ensuring HR Policies & Procedures are followed, implement individual or group training where required.
  • Monitor and maintain all supplied company assets, including operatives vans, van stocks, material purchases, tools, plant hire, uniform and PPE. Utilise reports available to administer this task.
  • Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur.
  • Undertake any other duties as required by the company, provide back up to other supervisors to cover any absences and attend informal and formal company & client meetings and training sessions as required.
  • Role Criteria:

  • Line Management experience
  • Building maintenance experience
  • Good Customer skills
  • Good written and verbal communication
  • Good I.T literacy
  • UK full driving license
  • All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

    To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

    Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

    Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Company Van, Fuel Card, and Uniform
  • Supervisor employer: Mears

    As a Supervisor at Milton Keynes Council, you will be part of a dedicated team committed to enhancing the community through social housing initiatives. Our work culture prioritises collaboration and employee development, offering extensive training and support to help you thrive in your role. With generous benefits such as 25 days of annual leave, paid volunteering leave, and staff discounts, we ensure that our employees feel valued and motivated to deliver exceptional service.
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    Contact Detail:

    Mears Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Supervisor

    ✨Tip Number 1

    Familiarise yourself with the specific social housing policies and regulations in Milton Keynes. Understanding local legislation will not only help you during interviews but also demonstrate your commitment to compliance and community service.

    ✨Tip Number 2

    Network with professionals in the social housing sector, especially those connected to Milton Keynes Council. Attend local events or join relevant online forums to build relationships that could provide insights and potentially lead to referrals.

    ✨Tip Number 3

    Prepare to discuss your experience in building maintenance and supervisory roles in detail. Be ready to share specific examples of how you've successfully managed teams and projects, focusing on customer satisfaction and quality standards.

    ✨Tip Number 4

    Showcase your IT literacy by being familiar with common software used in housing management. If possible, mention any specific tools or systems you've used in previous roles to highlight your readiness for the position.

    We think you need these skills to ace Supervisor

    Supervisory Skills
    Customer Service Excellence
    Knowledge of Health & Safety Regulations
    Building Maintenance Expertise
    Resource Management
    Budget Management
    Performance Management
    Coaching and Development Skills
    IT Literacy
    Report Compilation and Analysis
    Effective Communication
    Problem-Solving Skills
    Time Management
    Team Collaboration
    Adaptability to Change

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant supervisory experience, particularly in social housing or building maintenance. Use specific examples to demonstrate your ability to manage teams and deliver excellent customer service.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for community service and how your skills align with the role's requirements. Mention your understanding of health and safety regulations and your commitment to quality standards.

    Highlight Relevant Skills: Emphasise your IT literacy and any experience with resource management or budget oversight. Mention your ability to compile management reports and your approach to coaching and developing team members.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this supervisory role.

    How to prepare for a job interview at Mears

    ✨Showcase Your Supervisory Experience

    Be prepared to discuss your previous supervisory roles in detail. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved processes. This will demonstrate your capability to lead and support others effectively.

    ✨Emphasise Customer Service Skills

    Since customer experience is central to the role, share instances where you went above and beyond to ensure customer satisfaction. Discuss how you handle complaints and maintain professionalism in challenging situations.

    ✨Demonstrate Knowledge of Health & Safety Regulations

    Familiarise yourself with relevant health and safety regulations and best practices. Be ready to explain how you have ensured compliance in past roles, as this is crucial for the position.

    ✨Prepare for Scenario-Based Questions

    Anticipate scenario-based questions that may assess your problem-solving skills and decision-making abilities. Think about how you would handle various situations related to resource management, team performance, and project deadlines.

    Supervisor
    Mears
    Location: Milton Keynes
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    M
    • Supervisor

      Milton Keynes
      Full-Time
      36000 - 60000 £ / year (est.)
    • M

      Mears

      1000+
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