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- Tasks: Oversee temporary accommodation, conduct property inspections, and manage tenancy issues.
- Company: Join a supportive housing management team dedicated to community welfare.
- Benefits: 25 days annual leave, fun company events, and staff discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Enjoy a family-friendly workplace with opportunities for volunteering.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a motivated and organised Housing Officer to join our Housing Management team. You will be responsible for overseeing a range of temporary accommodation, carrying out property inspections, identifying and reporting repairs, assisting with tenancy issues, managing sign-ups and check-outs, and administration tasks.
Duties:
- Carry out regular property visits and liaise with tenants, landlords, and local authorities, ensuring all contractual obligations are met.
- Conduct viewings and sign-up tenants, ensuring they understand tenancy terms and conditions, supporting housing benefit applications, and demonstrating property equipment.
- Manage tenancy check-outs, compiling specifications of works required to re-let, and ensuring properties meet contractual and legal standards.
- Work with the Income Collection team to maximise rental income, signposting tenants to welfare and benefits services, and issuing warnings or notices for non-payment.
- Identify and report necessary property repairs, making informed decisions to maintain standards.
- Manage tenancy breaches (e.g. noise nuisance, anti-social behaviour), including evidence gathering, reporting, serving statutory notices, and attending court where required.
- Attend evictions and provide supporting evidence when necessary.
- Identify tenants needing additional support and liaise with support providers and statutory agencies to help them sustain their tenancies.
- Collect data from property visits and maintain accurate records on internal IT systems.
Role Criteria:
- Experience in the above duties.
- Understanding of basic property faults and remedies.
- Ability to write and present clear reports.
- Knowledge of the Housing Health & Safety Rating System.
- Strong written and verbal communication skills.
- Full UK driving licence.
Desirable:
- Experience in housing management and/or temporary accommodation.
Benefits we can offer you:
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
- Access to EAP Counselling sessions.
- Company Car.
Portfolio Manager employer: Mears
Contact Detail:
Mears Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Portfolio Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of property management and tenancy laws. We recommend practising common interview questions with a friend or in front of the mirror to boost your confidence and ensure you can articulate your experience clearly.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples from your past experiences. Whether it's managing tenancy issues or conducting property inspections, we want to hear how you've tackled challenges and achieved results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our mission in housing management.
We think you need these skills to ace Portfolio Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Portfolio Manager role. Highlight your relevant experience in housing management and property inspections, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since strong written and verbal communication skills are key for this role, use your application to demonstrate these abilities. Keep your language clear and concise, and make sure to proofread for any typos or errors.
Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and achievements. Use examples that relate directly to the duties mentioned in the job description, like managing tenancy check-outs or conducting property visits.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Mears
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and temporary accommodation. Familiarise yourself with the Housing Health & Safety Rating System and be ready to discuss how you've handled similar duties in the past.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are key for this role, prepare examples that highlight your ability to communicate effectively with tenants, landlords, and local authorities. Practice articulating your thoughts clearly and confidently.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified property issues or managed tenancy breaches. Be ready to explain how you approached these situations, what decisions you made, and the outcomes. This will show your potential employer that you're proactive and solution-oriented.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the job is the right fit for you.
