At a Glance
- Tasks: Join us as a Multi Skilled Operative, tackling repairs and renovations in homes.
- Company: Mears is a leading property services company dedicated to community improvement.
- Benefits: Enjoy 25 days annual leave, a company van, and exclusive staff perks.
- Other info: Full UK driving license needed; enjoy a fun day and volunteering leave!
- Why this job: Be part of exciting projects while making a real impact in social housing.
- Qualifications: Carpentry skills required; experience in plastering, plumbing, and decorating preferred.
The predicted salary is between 21600 - 50400 £ per year.
As a Multi Skilled Operative working on the Cross Keys Homes contract, you will be carrying out a variety of property maintenance tasks, including painting, plastering, brickwork, carpentry, tiling, silicone/mastic works, groundworks and minor plumbing in tenanted properties. The role requires delivering high-quality repairs and installations across domestic properties.
Role Responsibilities
- Carry out day-to-day responsive repairs across tenanted social housing properties
- Replacing or repairing skirting boards, architraves, and internal door frames
- Installing and adjusting kitchen units, worktops, and cupboard doors
- Repairing or replacing internal doors, handles, locks, and hinges
- Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carrying out patch plastering and making good, damaged walls or ceilings
- Completing wall and floor tiling repairs, including grouting and sealing
- Painting and decorating to a professional finish following repair works
- Ensuring all repairs are completed safely, efficiently, and to a high standard
- Working in occupied properties with sensitivity to residents’ needs and privacy
- Participating in out-of-hours emergency repair rota as required
- Reporting any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents' homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
Key Criteria
- Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
Multi Skilled Operative employer: Mears
As a leading employer in the healthcare sector, we offer our Commercial Gas Engineers a competitive salary of up to £50,000 a year, alongside a supportive work culture that prioritises employee well-being and professional development. Working within the Kent and Medway NHS sites, you will benefit from a collaborative environment that encourages growth and innovation, ensuring that your contributions make a meaningful impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative
✨Tip Number 1
Familiarise yourself with the specific skills required for the Multi Skilled Operative role, such as carpentry, plumbing, and plastering. Highlight any relevant experience you have in these areas during your conversations with us.
✨Tip Number 2
Network with current or former employees of Mears or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to demonstrate your customer service skills, as providing high levels of customer care is crucial in this role. Think of examples from your past work where you successfully handled customer interactions.
✨Tip Number 4
Be ready to discuss your experience working in social housing or similar environments. This will show us that you understand the unique challenges and responsibilities associated with the role.
We think you need these skills to ace Multi Skilled Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in carpentry, plastering, painting, and plumbing. Use specific examples from previous roles that demonstrate your skills in these areas.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your experience in social housing and how you can contribute to the team at Mears.
Highlight Customer Care Skills:Since providing high levels of customer care is crucial, include examples of how you've successfully interacted with clients or customers in past positions.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mears
✨Showcase Your Skills
Make sure to highlight your core trade skills, especially carpentry, as well as your experience in plastering, painting, and plumbing. Be prepared to discuss specific projects where you successfully applied these skills.
✨Demonstrate Customer Care
Since providing high levels of customer care is crucial for this role, think of examples where you've gone above and beyond for clients. This will show that you understand the importance of customer satisfaction in the job.
✨Know the Company
Research Mears and Pyramid Plus South to understand their values and recent projects. Being knowledgeable about the company will help you tailor your answers and show genuine interest during the interview.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about common issues you’ve faced in previous roles and how you resolved them, as this will demonstrate your practical experience.